Hi everybody, we’ve seen the reports of dead LED issues regarding some DOMINATOR PLATINUM RGB kits and greatly appreciate your patience as we looked into the matter.
At this time, it seems only a small number of DOMINATOR PLATINUM RGB modules have been affected and we recommend that users experiencing this issue contact our technical support team for a replacement kit.
Our support portal can be found at https://help.corsair.com where you can create an account and submit a ticket for your DOMINATOR PLATINUM RGB kit.