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Showing results for tags 'void issue'.
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void elite VOID ELITE USB problems
Azargarn posted a topic in Gaming Peripherals & Audio Troubleshooting
Win10, firmware v0.01 and i dont know why but i cant update it, i've tried iCUE 4 and older versions as well. My issues is with my new void elite usb rgb 7.1, the mic is very low that my friends on discord says im talking from a "void" and i cant boost the sensibility or put the volume higher, and the second problem is that i cant update to a new version of firmware, iCUE says v0.01 is the newest. Reading the forums i've already tried the following: reinstall iCUE and delete %appdata% corsair tried on iCUE 4 and older versions changed the mic on windows to DvD Quality installed an equalizer APO, better but still bad and the headset should work by itself checked the privacy settings for the mic tried to use it without iCUE uninstalled others pc audio drivers checking for conflicts disabled exclusive mode on windows sound properties forced to update on iCUE but still v0.01 iCUE should have more controls for the mic, not only volume, im seeing a lot of ppl here complaining about it and the mic of your headsets in special void series, i dont know what to do and im thinking of returning the product and selecting a new brand for headsets if i have no solution here, sad. -
Buenas tardes, he tenido un problema con mis Corsair void elite usb. Estaba mirando una pelicula cuando derrepente los cascos se desconectan y aparece este error, he probado a desconectar todos los usb menos los cascos pero sigue dando el mismo problema. He probado a poner mis cascos en otro dispositivo y ha pasado lo mismo, no se conectan. Mis cascos no han sufrido ningun golpe ni caida.
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So I updated iCue this week and now all of a sudden everything seems much louder than before the update. In iCue, I have all EQ lines up, Dolby surround and Audio Repositioning active, with my Windows volume at 30%. Now everything sounds like it's at 40-50% volume, and I also have a random issue where if I pause a YouTube video, it has the chance to get EXTREMELY loud before going back to "normal". I've reinstalled my headset driver from iCue but that did nothing. What exactly is causing the issue? -
i've reinstalled windows as i got a new motherboard and cpu. this is narrowed down to my drivers that are for it, as if i disconnect the internet to my pc and use my headset there are no issues (this was when i reinstalled windows for the 3rd time trying to fix the issue), and as well, i decided to use a generic driver in device manager to see what it does (using 'software device' instead of 'audio endpoint' in the selection menu, see here: https://ibb.co/Z1fDz2L). before changing to this, after a random amount of time (a few seconds to an hour or two) audio would stop working, the headset would turn on fine and be detected in icue, however opening the little audio window and testing it by clicking on the audio knob would cause it to freeze instead of it playing any audio, as well some websites like youtube will freeze. this only stopped if i restarted windows, which would start again after said random amount of time. and after changing it my pc runs very slowly, and audio runs fine with it stuttering very bad every 30 seconds to a minute. i've found this corsair help guide and it did not work despite following every direction: https://help.corsair.com/hc/en-us/articles/360033489511-Fix-Corsair-headset-sound-issues-after-the-Windows-10-build-1903-update-or-an-iCUE-software-update as well, running with or without corsair icue doesn't have a difference in the matter of things as i still have issues with it. i've also tried to just reinstall the drivers and icue to no difference. im at a point where searching for my issue returns nothing and i have to buy a different headset, however i paid a pretty penny for this and don't want it to go to waste so early. if this is a firmware issue with the headset, i wont be able to fix it as the cable that came to charge and update it is damaged and won't function, i have other cords just like it (albeit not corsair brand) and they do not function when using them for updating the headset as icue is stuck at 0% and demands a corsair charging cable. also as well i've tried using front panel/back panel usb with no difference edit: it seems that the drivers have gone back to the previous state with the 'audio endpoint', however instead of it stopping randomly it will now restart. this happened once so far and currently writing this after it happened -
Hey people. Well, I just bought a new void pro on monday and I`m getting an issue with this. I use MacOS High Sierra and I installed the iCUE software to be able to set the surround (cuz I like to listen to music with surround on) and it plays the music for very well but after sometime it stops to play the music and I need to unplug and replug the usb adapter to get it working, but it still stop playing after a while. Can anyone helps me please ? I`ve tried to install an older version of iCUE but still same problem and it`s annoying me.. I`ll be very grateful if someone could helps me!
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I purchased my Void Pro Wireless today, and I was confronted with a really good mic in the app, but when listening on other software like discord, audacity or the feedback option in the windows options, it sounds really bad. I already have it on a high bitrate in the options (48000 Hz, DVD Quality) and I'm kinda out of options and can't find anything anywhere else. Can someone help me out? Would be incredible if so! -Tobi
