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Showing results for tags 'power down'.
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Under other circumstances the headset works fine, but when it is plugged in via USB and I am using an Xbox One controller also plugged in via USB, the headset will turn itself off at random intervals with no sounds or notifications. Just having the controller plugged in does not cause this, but using it in a game does. Unplugging the headset will fix this issue, but plugging the headset in again after the controller is no longer in use will often cause random shut-offs again (reboot is required to fix). I have tried disabling/enabling the CUE software, uninstalling/reinstalling it and no changes to the problem. Has this issue or anything similar come up before and is there any known solutions? Thanks. -
Hey guys, I'm wondering if anyone else is having this issue. After I shut down from Windows, the keyboard, mouse and monitor all power off (LEDs turn off), but the Corsair itself just turns to its default blue lights (I have a different LED pattern running on it) and just sits there (fan quietly running). I've waited, thinking that maybe it is 'cooling off' after a long gaming session and needs to stay on for a bit to use its fan but no, it doesn't shut off even after about 30 minutes. I've called the help line and they suggested I restore it to a previous state which I did, but this hasn't solved the problem. Is this something I should worry about? I am ok with having to hold down the power button to turn it off... Thanks, Jake
