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hi I'm usins K68 keyboard. It's only red lighted keyboard so I want to use its lights without icue software. I added my profile to "hardware lighting" section as it is explained here: https://help.corsair.com/hc/en-us/articles/4997927877133-How-to-Set-up-hardware-lighting-in-iCUE but I can't add it to my keyboard memory. Because as you can see in the screenshot, there is no onboard memory section in settings. Do you know what I can do about this? My icue version is 5.2.128

I updated the version of Icue to version 4 and it appeared that I could update the firmware version of the K68 keyboard and update it. It asked me to restart windows and when I started again the scroll lock key started blinking and the keyboard did not work. The rgb does turn on even though it did not load the ICUE configuration. For everything to work correctly when starting windows I have to unplug the USB from the keyboard and reconnect it, with this it already loads the ICue configuration and the keys do work. When connecting and disconnecting the keyboard, window makes the typical sound of recognizing the keyboard and at the moment Icue also recognizes it, so I understand that windows does not recognize it and therefore neither does Icue. I've tried different usb ports and still the same. I have tried to force the update of the keyboard from iCue and still the same. I think this is because windows doesn't detect it on startup for some reason when I upgrade to this version of the keyboard. Current versions of ICue and keyboard: Version ICUE -> v.4.25.155 Keyboard firmware version -> v.3.12 The corsair harpoon mouse and the corsair void headset work correctly and charge well, these were not updated. I am attaching the ICue logs, where I have been able to review and it seems that there are some errors but I would not be able to determine if it is correct or not. I have the log report of everything taken from Icue, but it is not a file allowed to upload. I leave here some sample reports from today when starting the system. These reports are from the CUELOGS folder: 2022-07-28 08:47:32.214 I cue.sdk.game.profile_update_scheduler: Scheduled next update at QDateTime(2022-08-04 08:47:32.213 Hora de verano romance Qt::LocalTime) 2022-07-28 08:47:32.215 I cue.session: Connected changed to true 2022-07-28 08:47:32.215 I cue.sdk: Entering working state, session connected. 2022-07-28 08:47:32.215 I cue.sdk: Starting router. 2022-07-28 08:47:32.215 I cue.sdk.device_watcher: Start prepare RestoreDeviceOrderState 2022-07-28 08:47:32.215 I cue.sdk.device_watcher: Finish prepare RestoreDeviceOrderState 2022-07-28 08:47:32.215 I cue.clink.device.hw_lightings: Working state about to change, lock hw lights preview. 2022-07-28 08:47:32.215 I cue.sdk.automation.server: User session about to be unlocked. Starting a listening 2022-07-28 08:47:32.218 I cue.sdk.automation.server: Successfully started listening 2022-07-28 08:47:32.218 I cue.dev.enum.adapter: Entering working state. DeviceEnumeratorBase::WorkingStateChangeReason::UserSessionPropertyChanged Session allowed. 2022-07-28 08:47:32.218 I cue.devices.enum.clink: Entering working state. 2022-07-28 08:47:32.218 I cue.dev.enum.adapter: Entering working state. DeviceEnumeratorBase::WorkingStateChangeReason::UserSessionPropertyChanged Session allowed. 2022-07-28 08:47:32.218 I cue.devices.enum.headset_accessory: Entering working state. 2022-07-28 08:47:32.223 I cue.dev.enum.adapter: Entering working state. DeviceEnumeratorBase::WorkingStateChangeReason::UserSessionPropertyChanged Session allowed. 2022-07-28 08:47:32.223 I cue.devices.enum.dram: Entering working state. 2022-07-28 08:47:32.223 I cue.dev.enum.adapter: Entering working state. DeviceEnumeratorBase::WorkingStateChangeReason::UserSessionPropertyChanged Session allowed. 2022-07-28 08:47:32.227 I cue.dev.enum.adapter: Entering working state. DeviceEnumeratorBase::WorkingStateChangeReason::UserSessionPropertyChanged Session allowed. 2022-07-28 08:47:32.230 I cue.devices.enum.hid: Entering working state. DeviceEnumeratorBase::WorkingStateChangeReason::UserSessionPropertyChanged Session allowed. 2022-07-28 08:47:32.230 W cue.hid_device_detector: Device detector already disabled. 2022-07-28 08:47:32.321 I cue.dev.enum.mccs: Entering working state. DeviceEnumeratorBase::WorkingStateChangeReason::UserSessionPropertyChanged Session allowed. 2022-07-28 08:47:32.327 I cue.dev.mccs.usb_detector: Device detection started. 2022-07-28 08:47:32.328 I cue.devices.enum.router: Entering working state. DeviceEnumeratorBase::WorkingStateChangeReason::UserSessionPropertyChanged Session allowed. 2022-07-28 08:47:32.328 I cue.devices.enum.phost: Entering working state. 2022-07-28 08:47:32.528 I cue.plugin.host: Signature verified: "C:/Program Files/Corsair/CORSAIR iCUE 4 Software/iCUEDevicePluginHost.exe" 2022-07-28 08:47:32.630 I cue.plugin.host: Signature verified: "C:/Program Files/Corsair/CORSAIR iCUE 4 Software/plugins/ASUS/asus_plugin.dll" 2022-07-28 08:47:32.630 I cue.plugin.host: Starting check if plugin is supported: "C:/Program Files/Corsair/CORSAIR iCUE 4 Software/plugins/ASUS/asus_plugin.dll" 2022-07-28 08:47:32.734 I cue.plugin.host: Signature verified: "C:/Program Files/Corsair/CORSAIR iCUE 4 Software/plugins/Lenovo/CUEPlugin.dll" 2022-07-28 08:47:32.734 I cue.plugin.host: Starting check if plugin is supported: "C:/Program Files/Corsair/CORSAIR iCUE 4 Software/plugins/Lenovo/CUEPlugin.dll" 2022-07-28 08:47:32.818 I cue.plugin.host: Signature verified: "C:/Program Files/Corsair/CORSAIR iCUE 4 Software/plugins/LenovoY750s/y750splugin.dll" 2022-07-28 08:47:32.818 I cue.plugin.host: Starting check if plugin is supported: "C:/Program Files/Corsair/CORSAIR iCUE 4 Software/plugins/LenovoY750s/y750splugin.dll" 2022-07-28 08:47:32.906 I cue.plugin.host: Signature verified: "C:/Program Files/Corsair/CORSAIR iCUE 4 Software/plugins/LenovoY760/Y760Plugin.dll" 2022-07-28 08:47:32.906 I cue.plugin.host: Starting check if plugin is supported: "C:/Program Files/Corsair/CORSAIR iCUE 4 Software/plugins/LenovoY760/Y760Plugin.dll" 2022-07-28 08:47:33.245 I cue.plugin.host: Signature verified: "C:/Program Files/Corsair/CORSAIR iCUE 4 Software/plugins/LenovoY760s/y760spluginX64.dll" 2022-07-28 08:47:33.245 I cue.plugin.host: Starting check if plugin is supported: "C:/Program Files/Corsair/CORSAIR iCUE 4 Software/plugins/LenovoY760s/y760spluginX64.dll" 2022-07-28 08:47:33.289 I cue.plugin.host: Signature verified: "C:/Program Files/Corsair/CORSAIR iCUE 4 Software/plugins/MSI/CueMsiPlugin.dll" 2022-07-28 08:47:33.289 I cue.plugin.host: Starting check if plugin is supported: "C:/Program Files/Corsair/CORSAIR iCUE 4 Software/plugins/MSI/CueMsiPlugin.dll" 2022-07-28 08:47:33.485 I cue.plugin.host: Signature verified: "C:/Program Files/Corsair/CORSAIR iCUE 4 Software/plugins/MSI/MysticLight_SDK_x64.dll" 2022-07-28 08:47:33.485 I cue.plugin.host: Starting check if plugin is supported: "C:/Program Files/Corsair/CORSAIR iCUE 4 Software/plugins/MSI/MysticLight_SDK_x64.dll" 2022-07-28 08:47:33.529 I cue.plugin.host: Signature verified: "C:/Program Files/Corsair/CORSAIR iCUE 4 Software/plugins/Nvidia/NvidiaPlugin.dll" 2022-07-28 08:47:33.530 I cue.plugin.host: Starting check if plugin is supported: "C:/Program Files/Corsair/CORSAIR iCUE 4 Software/plugins/Nvidia/NvidiaPlugin.dll" 2022-07-28 08:47:33.587 I cue.clink.device.hw_lightings: Entering working state, unlock and disable hw lights preview. 2022-07-28 08:47:33.617 W cue.devices.enum.clink: Can't update devices, isn't connected 2022-07-28 08:47:33.619 C cue.push.controller: Failed to get en_US push notifications: content is not found 2022-07-28 08:47:33.619 I cue.devices: Audio device added: "(vid=1b1c, pid=a1e)" 2022-07-28 08:47:33.619 I cue.dev.enum.mccs: Found: 0 , initialized: 0 2022-07-28 08:47:33.620 I cue.plugin.host: Plugin is supported: "C:/Program Files/Corsair/CORSAIR iCUE 4 Software/plugins/ASUS/asus_plugin.dll" 2022-07-28 08:47:33.621 I cue.plugin.host: Plugin is supported: "C:/Program Files/Corsair/CORSAIR iCUE 4 Software/plugins/LenovoY750s/y750splugin.dll" 2022-07-28 08:47:33.623 I cue.plugin.host: Plugin is supported: "C:/Program Files/Corsair/CORSAIR iCUE 4 Software/plugins/LenovoY760s/y760spluginX64.dll" 2022-07-28 08:47:33.624 I cue.plugin.host: Plugin is supported: "C:/Program Files/Corsair/CORSAIR iCUE 4 Software/plugins/Lenovo/CUEPlugin.dll" 2022-07-28 08:47:33.625 I cue.plugin.host: Plugin is supported: "C:/Program Files/Corsair/CORSAIR iCUE 4 Software/plugins/LenovoY760/Y760Plugin.dll" 2022-07-28 08:47:33.626 I cue.plugin.host: Plugin is supported: "C:/Program Files/Corsair/CORSAIR iCUE 4 Software/plugins/MSI/CueMsiPlugin.dll" 2022-07-28 08:47:33.628 I cue.mod.nxp.enum: Device vid=1b1c pid=a1e ignored by cue::dev::legacy::NxpEnumerator 2022-07-28 08:47:33.629 I cue.mod.nxp.enum: DeviceInstance(Path: "\\\\?\\hid#vid_1b1c&pid_1b3c&mi_01#7&1ec7b2ea&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}", InstanceId: "hid\\vid_1b1c&pid_1b3c&mi_01\\7&1ec7b2ea&0&0000", ParentInstanceId: "USB\\VID_1B1C&PID_1B3C\\0803E021AF0E94E359375D6BF5001942\u0000") inserted. 2022-07-28 08:47:33.629 I cue.hid_device_detector: Add open task: "\\\\?\\hid#vid_1b1c&pid_1b3c&mi_01#7&1ec7b2ea&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}" with delay 0 ms. 2022-07-28 08:47:33.632 I cue.mod.nxp.enum: DeviceInstance(Path: "\\\\?\\hid#vid_1b1c&pid_1b3f&mi_00&col02#7&309761b6&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}", InstanceId: "hid\\vid_1b1c&pid_1b3f&mi_00&col02\\7&309761b6&0&0001", ParentInstanceId: "USB\\VID_1B1C&PID_1B3F\\1800F019AF3AA4005B8DC8FBF5001BC5\u0000") inserted. 2022-07-28 08:47:33.632 I cue.hid_device_detector: Add open task: "\\\\?\\hid#vid_1b1c&pid_1b3f&mi_00&col02#7&309761b6&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}" with delay 0 ms. 2022-07-28 08:47:33.633 I cue.mod.nxp.enum: DeviceInstance(Path: "\\\\?\\hid#vid_1b1c&pid_1b3f&mi_00&col03#7&309761b6&0&0002#{4d1e55b2-f16f-11cf-88cb-001111000030}", InstanceId: "hid\\vid_1b1c&pid_1b3f&mi_00&col03\\7&309761b6&0&0002", ParentInstanceId: "USB\\VID_1B1C&PID_1B3F\\1800F019AF3AA4005B8DC8FBF5001BC5\u0000") inserted. 2022-07-28 08:47:33.633 I cue.hid_device_detector: Add open task: "\\\\?\\hid#vid_1b1c&pid_1b3f&mi_00&col03#7&309761b6&0&0002#{4d1e55b2-f16f-11cf-88cb-001111000030}" with delay 0 ms. 2022-07-28 08:47:33.634 I cue.mod.nxp.enum: DeviceInstance(Path: "\\\\?\\hid#vid_1b1c&pid_1b3f&mi_00&col04#7&309761b6&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030}", InstanceId: "hid\\vid_1b1c&pid_1b3f&mi_00&col04\\7&309761b6&0&0003", ParentInstanceId: "USB\\VID_1B1C&PID_1B3F\\1800F019AF3AA4005B8DC8FBF5001BC5\u0000") inserted. 2022-07-28 08:47:33.634 I cue.hid_device_detector: Add open task: "\\\\?\\hid#vid_1b1c&pid_1b3f&mi_00&col04#7&309761b6&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030}" with delay 0 ms. 2022-07-28 08:47:33.635 I cue.mod.nxp.enum: DeviceInstance(Path: "\\\\?\\hid#vid_1b1c&pid_1b3f&mi_01#7&1d674578&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}", InstanceId: "hid\\vid_1b1c&pid_1b3f&mi_01\\7&1d674578&0&0000", ParentInstanceId: "USB\\VID_1B1C&PID_1B3F\\1800F019AF3AA4005B8DC8FBF5001BC5\u0000") inserted. 2022-07-28 08:47:33.635 I cue.hid_device_detector: Add open task: "\\\\?\\hid#vid_1b1c&pid_1b3f&mi_01#7&1d674578&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}" with delay 0 ms. 2022-07-28 08:47:33.635 I cue.mod.nxp.enum: DeviceInstance(Path: "\\\\?\\hid#vid_1b1c&pid_1b3c&mi_00&col01#7&368b3f2f&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}", InstanceId: "hid\\vid_1b1c&pid_1b3c&mi_00&col01\\7&368b3f2f&0&0000", ParentInstanceId: "USB\\VID_1B1C&PID_1B3C\\0803E021AF0E94E359375D6BF5001942\u0000") inserted. 2022-07-28 08:47:33.635 I cue.hid_device_detector: Add open task: "\\\\?\\hid#vid_1b1c&pid_1b3c&mi_00&col01#7&368b3f2f&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}" with delay 0 ms. 2022-07-28 08:47:33.635 I cue.mod.nxp.enum: DeviceInstance(Path: "\\\\?\\hid#vid_1b1c&pid_1b3f&mi_00&col01#7&309761b6&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}\\kbd", InstanceId: "hid\\vid_1b1c&pid_1b3f&mi_00&col01\\7&309761b6&0&0000", ParentInstanceId: "USB\\VID_1B1C&PID_1B3F\\1800F019AF3AA4005B8DC8FBF5001BC5\u0000") inserted. 2022-07-28 08:47:33.636 I cue.hid_device_detector: Add open task: "\\\\?\\hid#vid_1b1c&pid_1b3f&mi_00&col01#7&309761b6&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}\\kbd" with delay 0 ms. 2022-07-28 08:47:33.636 I cue.mod.nxp.enum: Device vid=1b1c pid=a1e ignored by cue::dev::legacy::NxpEnumerator 2022-07-28 08:47:33.636 I cue.mod.nxp.enum: DeviceInstance(Path: "\\\\?\\hid#vid_1b1c&pid_1b3c&mi_00&col02#7&368b3f2f&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}", InstanceId: "hid\\vid_1b1c&pid_1b3c&mi_00&col02\\7&368b3f2f&0&0001", ParentInstanceId: "USB\\VID_1B1C&PID_1B3C\\0803E021AF0E94E359375D6BF5001942\u0000") inserted. 2022-07-28 08:47:33.636 I cue.hid_device_detector: Add open task: "\\\\?\\hid#vid_1b1c&pid_1b3c&mi_00&col02#7&368b3f2f&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}" with delay 0 ms. 2022-07-28 08:47:33.636 I cue.hid_device_detector: DeviceInstance(Path: "\\\\?\\hid#vid_1b1c&pid_0a1e&mi_03&col02#7&bc94eb4&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}", InstanceId: "hid\\vid_1b1c&pid_0a1e&mi_03&col02\\7&bc94eb4&0&0001", ParentInstanceId: "USB\\VID_1B1C&PID_0A1E\\00000000\u0000") inserted. 2022-07-28 08:47:33.636 I cue.hid_device_detector: Add open task: "\\\\?\\hid#vid_1b1c&pid_0a1e&mi_03&col02#7&bc94eb4&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}" with delay 0 ms. 2022-07-28 08:47:33.637 I cue.mod.nxp.enum: DeviceInstance(Path: "\\\\?\\hid#vid_1b1c&pid_1b3c&mi_00&col03#7&368b3f2f&0&0002#{4d1e55b2-f16f-11cf-88cb-001111000030}", InstanceId: "hid\\vid_1b1c&pid_1b3c&mi_00&col03\\7&368b3f2f&0&0002", ParentInstanceId: "USB\\VID_1B1C&PID_1B3C\\0803E021AF0E94E359375D6BF5001942\u0000") inserted. 2022-07-28 08:47:33.637 I cue.hid_device_detector: Add open task: "\\\\?\\hid#vid_1b1c&pid_1b3c&mi_00&col03#7&368b3f2f&0&0002#{4d1e55b2-f16f-11cf-88cb-001111000030}" with delay 0 ms. 2022-07-28 08:47:33.637 I cue.devices: Device vid=1b1c pid=1b3c ignored by HidDeviceEnumerator 2022-07-28 08:47:33.639 I cue.devices: Device vid=1b1c pid=1b3f ignored by HidDeviceEnumerator 2022-07-28 08:47:33.640 I cue.devices: Device vid=1b1c pid=1b3f ignored by HidDeviceEnumerator 2022-07-28 08:47:33.640 I cue.devices: Device vid=1b1c pid=1b3f ignored by HidDeviceEnumerator 2022-07-28 08:47:33.641 I cue.devices: Device vid=1b1c pid=1b3f ignored by HidDeviceEnumerator 2022-07-28 08:47:33.642 I cue.devices: Device vid=1b1c pid=1b3c ignored by HidDeviceEnumerator 2022-07-28 08:47:33.642 I cue.devices: Device vid=1b1c pid=1b3f ignored by HidDeviceEnumerator 2022-07-28 08:47:33.642 I cue.hid_device_detector: DeviceInstance(Path: "\\\\?\\hid#vid_1b1c&pid_0a1e&mi_03&col01#7&bc94eb4&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}", InstanceId: "hid\\vid_1b1c&pid_0a1e&mi_03&col01\\7&bc94eb4&0&0000", ParentInstanceId: "USB\\VID_1B1C&PID_0A1E\\00000000\u0000") inserted. 2022-07-28 08:47:33.642 I cue.hid_device_detector: Add open task: "\\\\?\\hid#vid_1b1c&pid_0a1e&mi_03&col01#7&bc94eb4&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}" with delay 0 ms. 2022-07-28 08:47:33.642 I cue.devices: Device vid=1b1c pid=1b3c ignored by HidDeviceEnumerator 2022-07-28 08:47:33.642 I cue.devices: Device vid=1b1c pid=1b3c ignored by HidDeviceEnumerator 2022-07-28 08:47:33.643 I cue.hid_device_detector: "\\\\?\\hid#vid_1b1c&pid_1b3c&mi_01#7&1ec7b2ea&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}" opened. 2022-07-28 08:47:33.643 I cue.hid_device_detector: "\\\\?\\hid#vid_1b1c&pid_0a1e&mi_03&col02#7&bc94eb4&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}" opened. 2022-07-28 08:47:33.643 I cue.hid_device_detector: "\\\\?\\hid#vid_1b1c&pid_0a1e&mi_03&col01#7&bc94eb4&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}" opened. 2022-07-28 08:47:33.643 I cue.hid_device_detector: "\\\\?\\hid#vid_1b1c&pid_1b3f&mi_00&col02#7&309761b6&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}" opened. 2022-07-28 08:47:33.643 I cue.hid_device_detector: Mark all tasks as finished. 2022-07-28 08:47:33.644 I cue.hid_device_detector: "\\\\?\\hid#vid_1b1c&pid_1b3f&mi_00&col03#7&309761b6&0&0002#{4d1e55b2-f16f-11cf-88cb-001111000030}" opened. 2022-07-28 08:47:33.644 I cue.hid_device_detector: "\\\\?\\hid#vid_1b1c&pid_1b3f&mi_00&col04#7&309761b6&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030}" opened. 2022-07-28 08:47:33.644 I cue.hid_device_detector: "\\\\?\\hid#vid_1b1c&pid_1b3f&mi_01#7&1d674578&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}" opened. 2022-07-28 08:47:33.644 C cue.hid_device_detector: Failed to open: "\\\\?\\hid#vid_1b1c&pid_1b3c&mi_00&col01#7&368b3f2f&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}" 2022-07-28 08:47:33.645 C cue.hid_device_detector: Failed to open: "\\\\?\\hid#vid_1b1c&pid_1b3f&mi_00&col01#7&309761b6&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}\\kbd" 2022-07-28 08:47:33.645 I cue.hid_device_detector: "\\\\?\\hid#vid_1b1c&pid_1b3c&mi_00&col02#7&368b3f2f&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}" opened. 2022-07-28 08:47:33.645 I cue.hid_device_detector: "\\\\?\\hid#vid_1b1c&pid_1b3c&mi_00&col03#7&368b3f2f&0&0002#{4d1e55b2-f16f-11cf-88cb-001111000030}" opened. 2022-07-28 08:47:33.645 I cue.hid_device_detector: Mark all tasks as finished. 2022-07-28 08:47:33.657 W QObject::connect(HidDeviceBatteryController, HeadsetHidDevice): invalid nullptr parameter 2022-07-28 08:47:33.658 I cue.devices: Begin attaching to "VOID PRO SURROUND" "(vid=1b1c, pid=a1e)" "\\\\?\\hid#vid_1b1c&pid_0a1e&mi_03&col02#7&bc94eb4&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}" status b= 0 2022-07-28 08:47:33.658 I cue.devices: End attaching to "VOID PRO SURROUND" "(vid=1b1c, pid=a1e)" "\\\\?\\hid#vid_1b1c&pid_0a1e&mi_03&col02#7&bc94eb4&0&0001#{4d1e55b2-f16f-11cf-88cb-001111000030}" status a= 1 2022-07-28 08:47:33.846 W cue.devices.audio: Failed to set audio device format: -2004287480 2022-07-28 08:47:33.846 C cue.devices.audio.driver.win: Unable to clear profile. Profile guid = "{8a5527dd-29ed-49b0-8be9-5667ad8999e1}" 2022-07-28 08:47:33.847 C cue.devices.audio.driver.win: Unable to initialize AudioProfile with such guid = "{8a5527dd-29ed-49b0-8be9-5667ad8999e1}" 2022-07-28 08:47:33.867 I cue.devices.enum.hid: Audio device attached "(vid=1b1c, pid=a1e)" 2022-07-28 08:47:33.868 I cue.devices: Created new device"VOID PRO SURROUND" "(vid=1b1c, pid=a1e)"; ready:true 2022-07-28 08:47:33.872 W cue.plugin.host: File isn't supported plugin: 4 "C:/Program Files/Corsair/CORSAIR iCUE 4 Software/plugins/MSI/MysticLight_SDK_x64.dll" 2022-07-28 08:47:33.873 I cue.devices: Begin attaching to "VOID PRO SURROUND" "(vid=1b1c, pid=a1e)" "\\\\?\\hid#vid_1b1c&pid_0a1e&mi_03&col01#7&bc94eb4&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}" status b= 1 2022-07-28 08:47:33.873 I cue.devices: End attaching to "VOID PRO SURROUND" "(vid=1b1c, pid=a1e)" "\\\\?\\hid#vid_1b1c&pid_0a1e&mi_03&col01#7&bc94eb4&0&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}" status a= 1 2022-07-28 08:47:33.873 I cue.devices.enum.hid: Audio device attached "(vid=1b1c, pid=a1e)" 2022-07-28 08:47:33.886 I cue.devices: Initializing "VOID PRO SURROUND" "(vid=1b1c, pid=a1e)" 2022-07-28 08:47:33.887 I cue.mod.nxp.enum: Initializing "K68" "(vid=1b1c, pid=1b3f)" 2022-07-28 08:47:33.891 I cue.mod.nxp.enum: Initializing "HARPOON RGB" "(vid=1b1c, pid=1b3c)" 2022-07-28 08:47:33.891 I cue.mod.nxp.hid_io.mouse: "HARPOON RGB trying to force P00 instead of P05" 2022-07-28 08:47:33.906 I cue.mod.nxp.hid_io.mouse: "HARPOON RGB" success, continue initialization on P00 2022-07-28 08:47:33.917 I cue.mod.nxp.enum: Initialized true "HARPOON RGB" "(vid=1b1c, pid=1b3c)" 2022-07-28 08:47:33.936 I cue.mod.nxp.enum: Initialized true "K68" "(vid=1b1c, pid=1b3f)" 2022-07-28 08:47:33.949 I cue.dev.mgr: Candidate device for QMap(("bus", "legacy")("usb-pid", "6972")("usb-vid", "6940")) not found. 2022-07-28 08:47:33.951 W Unimplemented conversion for command: 28 2022-07-28 08:47:33.951 W cue.dev.control.brightness_value: Get dpi brightness level failure 2022-07-28 08:47:33.951 W Unimplemented conversion for command: 32 2022-07-28 08:47:33.951 W Unimplemented conversion for command: 114 2022-07-28 08:47:33.951 W Unimplemented conversion for command: 183 2022-07-28 08:47:33.951 W Unimplemented conversion for command: 184 2022-07-28 08:47:33.951 W Unimplemented conversion for command: 185 2022-07-28 08:47:33.951 W Unimplemented conversion for command: 186 2022-07-28 08:47:33.951 W Unimplemented conversion for command: 187 2022-07-28 08:47:33.951 W Unimplemented conversion for command: 188 2022-07-28 08:47:33.951 W Unimplemented conversion for command: 180 2022-07-28 08:47:33.953 I cue.profiles.mappings_actualizer: Device doesn't need volume wheel workaround: "HARPOON RGB" 2022-07-28 08:47:33.953 I cue.dev.mgr: Found candidate device for QMap(("bus", "legacy")("usb-pid", "6972")("usb-vid", "6940")) 2022-07-28 08:47:33.973 W cue.devices.cmd_handler: Unknown command in CommandHandlerBase: cue::dev::cmd::id_ns::Id::GetConnectionType 2022-07-28 08:47:33.984 W cue.devices.cmd_handler: Unknown command in CommandHandlerBase: cue::dev::cmd::id_ns::Id::GetButtonDebounceAlgorithm 2022-07-28 08:47:33.986 C cue.models.present_device: Cannot get model index for CorsairDevicePtr("HARPOON RGB"; 0x1dd28e08870) Model does't contain the device. 2022-07-28 08:47:33.991 W cue.devices.cmd_handler: Unknown command in CommandHandlerBase: cue::dev::cmd::id_ns::Id::GetLightingMode 2022-07-28 08:47:33.999 I cue.devices.audio.driver.win: Setting up new device 2022-07-28 08:47:34.000 C cue.devices.audio.driver.win: Unable to clear profile. Profile guid = "{8a5527dd-29ed-49b0-8be9-5667ad8999e1}" 2022-07-28 08:47:34.002 C cue.devices.audio.driver.win: Unable to clear profile. Profile guid = "{548db709-3562-4d11-bbe5-71251cd14053}" 2022-07-28 08:47:34.010 I cue.devices: Device insertion processing complete for HARPOON RGB (vid=1b1c, pid=1b3c) 2022-07-28 08:47:34.012 I cue.lightings.direct_player: Started lighting worker in 0xe50 2022-07-28 08:47:34.029 I cue.dev.mgr: Candidate device for QMap(("bus", "legacy")("usb-pid", "6975")("usb-vid", "6940")) not found. 2022-07-28 08:47:34.031 W cue.devices.cmd_handler: Unknown command in CommandHandlerBase: cue::dev::cmd::id_ns::Id::GetConnectionType 2022-07-28 08:47:34.031 W Unimplemented conversion for command: 28 2022-07-28 08:47:34.031 W cue.dev.control.brightness_value: Get dpi brightness level failure 2022-07-28 08:47:34.031 W Unimplemented conversion for command: 32 2022-07-28 08:47:34.031 W Unimplemented conversion for command: 114 2022-07-28 08:47:34.031 W Unimplemented conversion for command: 183 2022-07-28 08:47:34.031 W Unimplemented conversion for command: 184 2022-07-28 08:47:34.031 W Unimplemented conversion for command: 185 2022-07-28 08:47:34.031 W Unimplemented conversion for command: 186 2022-07-28 08:47:34.031 W Unimplemented conversion for command: 187 2022-07-28 08:47:34.031 W Unimplemented conversion for command: 188 2022-07-28 08:47:34.031 W Unimplemented conversion for command: 180 2022-07-28 08:47:34.035 W cue.profiles.mappings_actualizer: HW layouts are not ready! "K68" 2022-07-28 08:47:34.036 I cue.dev.mgr: Found candidate device for QMap(("bus", "legacy")("usb-pid", "6975")("usb-vid", "6940")) 2022-07-28 08:47:34.074 W cue.devices.cmd_handler: Unknown command in CommandHandlerBase: cue::dev::cmd::id_ns::Id::GetLightingMode 2022-07-28 08:47:34.078 W cue.devices.layout: Invalid HW layout 2022-07-28 08:47:34.078 C cue.manifest: Cannot find "" layout for "K68" 2022-07-28 08:47:34.080 W cue.devices.layout: Invalid HW layout 2022-07-28 08:47:34.080 C cue.manifest: Cannot find "" layout for "K68" 2022-07-28 08:47:34.082 W cue.devices.layout: Invalid HW layout 2022-07-28 08:47:34.082 C cue.manifest: Cannot find "" layout for "K68" 2022-07-28 08:47:34.084 W cue.devices.layout: Invalid HW layout 2022-07-28 08:47:34.084 C cue.manifest: Cannot find "" layout for "K68" 2022-07-28 08:47:34.085 W cue.devices.layout: Invalid HW layout 2022-07-28 08:47:34.086 C cue.manifest: Cannot find "" layout for "K68" 2022-07-28 08:47:34.087 W cue.devices.layout: Invalid HW layout 2022-07-28 08:47:34.087 C cue.manifest: Cannot find "" layout for "K68" 2022-07-28 08:47:34.089 W cue.devices.layout: Invalid HW layout 2022-07-28 08:47:34.089 C cue.manifest: Cannot find "" layout for "K68" 2022-07-28 08:47:34.092 W cue.devices.layout: Invalid HW layout 2022-07-28 08:47:34.092 C cue.manifest: Cannot find "" layout for "K68" 2022-07-28 08:47:34.094 W cue.devices.layout: Invalid HW layout 2022-07-28 08:47:34.094 C cue.manifest: Cannot find "" layout for "K68" 2022-07-28 08:47:34.095 W cue.devices.layout: Invalid HW layout 2022-07-28 08:47:34.095 C cue.manifest: Cannot find "" layout for "K68" 2022-07-28 08:47:34.097 W cue.devices.layout: Invalid HW layout 2022-07-28 08:47:34.097 C cue.manifest: Cannot find "" layout for "K68" 2022-07-28 08:47:34.098 W cue.devices.layout: Invalid HW layout 2022-07-28 08:47:34.098 C cue.manifest: Cannot find "" layout for "K68" 2022-07-28 08:47:34.100 W cue.devices.layout: Invalid HW layout 2022-07-28 08:47:34.100 C cue.manifest: Cannot find "" layout for "K68" 2022-07-28 08:47:34.103 W cue.devices.layout: Invalid HW layout 2022-07-28 08:47:34.103 C cue.manifest: Cannot find "" layout for "K68" 2022-07-28 08:47:34.105 W cue.devices.layout: Invalid HW layout 2022-07-28 08:47:34.105 C cue.manifest: Cannot find "" layout for "K68" 2022-07-28 08:47:34.108 W cue.devices.layout: Invalid HW layout 2022-07-28 08:47:34.109 C cue.manifest: Cannot find "" layout for "K68" 2022-07-28 08:47:34.112 W cue.devices.layout: Invalid HW layout 2022-07-28 08:47:34.112 C cue.manifest: Cannot find "" layout for "K68" 2022-07-28 08:47:34.113 W cue.devices.layout: Invalid HW layout 2022-07-28 08:47:34.113 C cue.manifest: Cannot find "" layout for "K68" 2022-07-28 08:47:34.115 W cue.devices.layout: Invalid HW layout 2022-07-28 08:47:34.115 C cue.manifest: Cannot find "" layout for "K68" 2022-07-28 08:47:34.117 W cue.devices.layout: Invalid HW layout 2022-07-28 08:47:34.117 C cue.manifest: Cannot find "" layout for "K68" 2022-07-28 08:47:34.118 W cue.devices.layout: Invalid HW layout 2022-07-28 08:47:34.118 C cue.manifest: Cannot find "" layout for "K68" 2022-07-28 08:47:34.120 W cue.devices.layout: Invalid HW layout 2022-07-28 08:47:34.120 C cue.manifest: Cannot find "" layout for "K68" 2022-07-28 08:47:34.121 W cue.devices.layout: Invalid HW layout 2022-07-28 08:47:34.121 C cue.manifest: Cannot find "" layout for "K68" 2022-07-28 08:47:34.125 W cue.devices.layout: Invalid HW layout 2022-07-28 08:47:34.125 C cue.manifest: Cannot find "" layout for "K68" 2022-07-28 08:47:34.127 W cue.devices.layout: Invalid HW layout 2022-07-28 08:47:34.127 C cue.manifest: Cannot find "" layout for "K68" 2022-07-28 08:47:34.128 W cue.devices.layout: Invalid HW layout 2022-07-28 08:47:34.128 C cue.manifest: Cannot find "" layout for "K68" 2022-07-28 08:47:34.130 W cue.devices.layout: Invalid HW layout 2022-07-28 08:47:34.130 C cue.manifest: Cannot find "" layout for "K68" 2022-07-28 08:47:34.131 W cue.devices.layout: Invalid HW layout 2022-07-28 08:47:34.132 C cue.manifest: Cannot find "" layout for "K68" 2022-07-28 08:47:34.134 W cue.devices.layout: Invalid HW layout 2022-07-28 08:47:34.134 C cue.manifest: Cannot find "" layout for "K68" 2022-07-28 08:47:34.137 W cue.devices.layout: Invalid HW layout 2022-07-28 08:47:34.138 C cue.manifest: Cannot find "" layout for "K68" 2022-07-28 08:47:34.144 C cue.models.present_device: Cannot get model index for CorsairDevicePtr("K68"; 0x1dd247c7a30) Model does't contain the device. 2022-07-28 08:47:34.146 W cue.devices.layout: Invalid HW layout 2022-07-28 08:47:34.146 C cue.manifest: Cannot find "" layout for "K68" 2022-07-28 08:47:34.155 W cue.devices.layout: Invalid HW layout 2022-07-28 08:47:34.155 C cue.manifest: Cannot find "" layout for "K68" 2022-07-28 08:47:34.159 I cue.devices: Device insertion processing complete for K68 (vid=1b1c, pid=1b3f) 2022-07-28 08:47:34.159 I cue.dev.conn_proxy: Device does not support multiple connection types 2022-07-28 08:47:34.159 W cue.dev.control.button_debounce: Get button debounce mode failure 2022-07-28 08:47:34.161 I cue.plugin.host: Plugin is supported: "C:/Program Files/Corsair/CORSAIR iCUE 4 Software/plugins/Nvidia/NvidiaPlugin.dll" 2022-07-28 08:47:34.162 I cue.plugin.host: Plugins ready to be started 2022-07-28 08:47:34.162 I cue.plugin.host: Elevated host required: true 2022-07-28 08:47:34.165 I cue.lightings.direct_player: Started lighting worker in 0x2abc 2022-07-28 08:47:34.553 I cue.ro_helpers: HostServiceIpc(0x1dd249a1a50) Start connecting to host QUrl("") 2022-07-28 08:47:34.567 W cue.profiles.mappings_actualizer: HW layouts are not ready! "K68" 2022-07-28 08:47:34.567 I cue.profiles.mappings_actualizer: Use volume wheel workaround for "K68" 2022-07-28 08:47:34.569 I cue.dev.conn_proxy: Device does not support multiple connection types 2022-07-28 08:47:34.582 C cue.firmware.index: Incorrect index contents: fw obj is empty "combined-image" 2022-07-28 08:47:34.582 I cue.firmware.index: "K68" firmware update, expected version: 3.12 same version found, on device: bootloader: 3.0 firmware: 3.12 2022-07-28 08:47:34.584 I cue.ro_helpers: HostServiceIpc(0x1dd249a1a50) Start connecting to host QUrl("tcp://127.0.0.1:58545") 2022-07-28 08:47:34.585 I cue.ro_helpers: HostServiceIpc(0x1dd249a1a50) Successfully connected to host node at QUrl("tcp://127.0.0.1:58545") 2022-07-28 08:47:34.586 I cue.devices.enum.clink: Failed to find manifest: "(vid=1b1c, pid=1)" 2022-07-28 08:47:34.587 I cue.devices.enum.clink: Failed to find manifest: "(vid=1b1c, pid=7)" 2022-07-28 08:47:34.587 I cue.devices.enum.clink: Failed to find manifest: "(vid=1b1c, pid=8)" 2022-07-28 08:47:34.587 I cue.devices.enum.clink: Failed to find manifest: "(vid=1b1c, pid=2)" 2022-07-28 08:47:34.587 I cue.devices.enum.clink: Failed to find manifest: "(vid=1b1c, pid=7)" 2022-07-28 08:47:34.588 W cue.common.download: The download process is not started 2022-07-28 08:47:34.589 I cue.ro_helpers: HostServiceIpc(0x1dd249a1a50) Replica state changed: QRemoteObjectReplica::Default -> QRemoteObjectReplica::Valid 2022-07-28 08:47:34.622 I cue.plugin: Container running, isReady: false "ASUS/asus_plugin.dll" 2022-07-28 08:47:34.678 I cue.plugin: Container running, isReady: false "LenovoY750s/y750splugin.dll" 2022-07-28 08:47:34.720 I cue.plugin: Container running, isReady: false "LenovoY760s/y760spluginX64.dll" 2022-07-28 08:47:34.774 I cue.plugin: Container running, isReady: false "Lenovo/CUEPlugin.dll" 2022-07-28 08:47:34.796 I cue.plugin: Container connected: "ASUS/asus_plugin.dll" 2022-07-28 08:47:34.800 I cue.plugin: Container running, isReady: true "ASUS/asus_plugin.dll" 2022-07-28 08:47:34.824 I cue.plugin: Container running, isReady: false "LenovoY760/Y760Plugin.dll" 2022-07-28 08:47:34.831 C cue.firmware.index: Incorrect index contents: fw obj is empty "combined-image" 2022-07-28 08:47:34.831 I cue.firmware.index: "HARPOON RGB" firmware update, expected version: 3.8 same version found, on device: bootloader: 1.0 firmware: 3.8 2022-07-28 08:47:34.833 I cue.plugin: Start processing: "ASUS/asus_plugin.dll" Thanks for the help

Hi All, I am looking at replacing the original set of keys that came with my K68 RGB with the CH-9000235-WW PBT Double-Shot Keycaps, but am not sure if these are compatible as the K68 has the extra rubber protection on each of the keys... I've had a look on here and also Amazon, but not seen a definitive yes or no.

I have no "Power Management" tab for this keyboard in "Device Manager>Keyboards>...". Therefore my keyboard does not wake my computer from sleep. Is this right?

I have a K68 RGB keyboard and after updating iCUE to the latest version I noticed all lighting effects lag or stutter while running any game. It doesn't happen while I'm on the desktop just in games.

Hi there, I'm about to buy a K68 keyboard and I wanted to have the option of changing my switches in the future. I'm aware that it might require soldering and that it might void my warranty. I found this teardown: https://www.techpowerup.com/review/corsair-k68/4.html I just wanted to know whether this teardown is also true for the K68 RGB? If so, I can see that the rubber protection can just be removed in order to get access to the switches, or am I missing something? Can someone help me understand this? Thanks in advance!

I was looking at reviews of the corsair PBT keycaps for my K68 and noticed one of them said it isn't compatible with the k68. Could someone from corsair clarify whether they are compatible or not as there is nothing on the page specifying which keyboards the PBT keycaps work on.

The title pretty much says it all :( Been loving my K68 for the past year but then one day the RGB lighting just stopped working and i can't figure out why or how to fix it :(

I got a K68 Keyboard yesterday. The lightning works but I can't type anything on it. I've tried diff USB ports and another computer but it dosen't work. I've also tired to soft restart it with no luck. HELP!

I am having an issue when I boot my computer that iCue starts but fails to recognize my keyboard (K68). if i reach around back, unplug and plug the USB for it it will immediately recognize it, and load my profile. I have the most up to date Firmware and Software. It used to only do it occasionally, but as of late, its been every boot. I also had an issue where the profile I created would actually freeze my computer every now and then. I had it set so if the keyboard was idle for 15 seconds, the LEDs would fade out, and would come back on if a key was pressed. Changing it back to on all the time solved the freezing issue.. Keyboard works fine otherwise.. And I have totally uninstalled and reinstalled iCue Thanks in advance -Iggy

My problem occurred when I turned on the computer, my keyboard is corsair k68 cherry red. It still shows LEDs but is completely unusable. It also cannot be detected on iCUE. I tried reinstalling Windows computer but the result is still the same. someone please help me ... Please...

This issue only occurs when I have ICUE open and running. My keyboard functions 100% as it should when the program is closed. I'm on version 3.22.74, which was released a week ago. I've tried cleaning it, giving it a reset, changing my polling rate to all the available options, unplugging it and plugging into different ports, updating drivers, disabling macros, and I'm at the end of my rope here. I really don't want to download 3rd party software, or switch to an older version of ICUE to fix this issue.

So I got the k68 and started using it just fine, but after a while it just stopped working. When I restart my PC, it says keyboard not detected, yet my keyboard is connected and the lights are lit. It started to wave flash. I don't know what that means, but can anyone help me with this.

Hello, I am unable to save my profile with only static lighting to my K68. When I click the save to hardware button, it does nothing. I have tried reinstalling iCue and the keyboard's firmware. I checked if it saved by cycling through the static presets, but cannot find the profile.

hello guys, I would like to ask something with regard to the K68 keyboard and its macro function. My purpose is create a macro to get one single action repeated constantly. I've kind of got it already but I dont know how to stop the action :) This action is meant to work with a game and if I enable chat in game it wont allow me to write since I just get the key I binded to the function, that's why I need to stop action before writting anything. Hope it's clear enough, Thank you so much in advance for you help. Greetings