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Found 2 results

  1. Hi all, I'vee been having high CPU usage with iCUE throughout quite a few versions now which actually affects me to the point that i need to quit the app and just go with hardware settings. The corsair.service process uses constantly around 7.5% cpu until i quite the software, it then returns to around 1% thereafter. After researching this, I don't have any RGB ram to disable in iCUE which some people have reported is the issue. Software version is 3.28.75 Firmware: Corsair mouse is v3.08 COmmander pro v0.9.212 Obsidian 1000d is v0.9.212 3x lighting node pro's are at : v0.10.4 I've tried a clean install of iCue, removing all widgets from the monitoring dashboard, disabled plugins and SDK, show only connected devices, everything. I even forced the latest firmware update across all devices just in case something was corrupted. Also, despite the CPU usage being 7.4%, bear in mind this is a 24 core CPU, it actually causes things to hang slightly like windows explorer when browsing directories and really affects the performance of After Effects which almost seems like it is taking up the hard drive, which again is an NVMe by the way! I have read elsewhere that it could be something to do with the threadripper CPU. I've attached system info and logs. System specs are: CASE: Corsair Obsidian 1000D COOLANT 01 : EK-CryoFuel Solid Cloud White COOLANT 02: EK-CryoFuel Solid Electric Purple Corsair iCue Intelligent RGB x9 LL120 Fans Corsair iCue Intelligent RGB x3 LL140 FansCorsair iCue 4x internal RGB stripsCorsair iCue 3x modified RGB strips (behind monitor) CPU: AMD Threadripper 2970WX @ 3.9GHz 24-Core Drives: M2 SSD: 500GB Samsung 970 EVO Plus M.2 PCIe NVMe SSD 1TB WD Blue 2.5" SSD2TB physical Raid0 Array MEMORY: 64GB HyperX Fury(4x16GB) DDR4/3200mhz Dual Channel MOBO: Asrock X399 Taichi GPU: 3 x RGB EK Block Watercooled MSI GeForce RTX 2080 Ti 11GB PSU: Corsair AX1200i 1200W 80+ Platinum Misc Corsair Harpoon RGB Gaming Mouse 3DConnexion 3D Spacemouse Logitech Craft Keyboard KRK Rokit 6 Monitor speakers 43" Samsung 120hz Curved monitor Nuraphone 106 headphones Herman Miller Aeron Chair Please help :) iCUE_logs.zip
  2. Hi! I have noticed that iCUE service for MSI motherboards support has a high CPU and Power usage. Is that something new coming to iCUE? I don't see any MSI motherboard in iCUE except for the sensors support. Is this load normal? My Mb is MSI B450 Gaming Pro Carbon AC (MS-7B85). iCUE 4.9.350 Thanks.
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