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  #1  
Old 09-01-2010, 06:54 AM
Nightmare19 Nightmare19 is offline
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Default case number 1634004

Hi
Hi have a Corsair CM2X2048-8500C5D broken.
I send a request for the rma but i don't received anything at today.

please write me as soon as possible.

case number is 1634004

Thanks
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  #2  
Old 09-01-2010, 10:56 AM
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RAM GUY RAM GUY is offline
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Approved and please note you will have to send both modules.
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  #3  
Old 09-02-2010, 03:11 AM
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thank you
i Wil sent both modules today.
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  #4  
Old 09-02-2010, 11:35 AM
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NP Please let me know if you have any questions!
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Old 09-06-2010, 08:42 AM
Nightmare19 Nightmare19 is offline
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Hi

I have send the modules last Thursday.
according to track and trace of TNT, the parcel is delivered on September 3, 2010.
but on this day I still have not received confirmation that it received.
also on the status page of the RMA is "Defective Parts Not Yet Received"

So I would like to know the status of my RMA?

Thanks
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  #6  
Old 09-07-2010, 04:01 PM
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Was this an international shipment and who is TNT?
I would suggest you contact our customer service with the tracking information and they can better help you.
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Old 09-08-2010, 07:17 AM
Nightmare19 Nightmare19 is offline
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No it was not a international shipment
i live in The Netherlands.
so i had to sent it to almere.
TNT is the shipping company.

do you have a phone number of the netherlands department?

thanks.
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  #8  
Old 09-08-2010, 11:09 AM
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The Customer service number is http://www.corsair.com/en-us/company/contact Ext "3" sorry that is the only number. There is no end user support in our Hub's. Or you can email them at rmaservice@corsairmemory.com

Last edited by RAM GUY; 09-08-2010 at 11:12 AM.
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Old 09-09-2010, 04:21 AM
Nightmare19 Nightmare19 is offline
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I have found a phone number in the Netherlands.
called it and they have a delay of the booking incoming received rma `s.
she is looking for my rma.
and she would call me back today.

Quote:
EDIT BY Ram Guy
That is not a public number sorry, you will need to email or call customer service.

Last edited by RAM GUY; 09-09-2010 at 11:40 AM.
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  #10  
Old 09-09-2010, 11:43 AM
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Nightmare19
Please do not give out non public numbers if that was given to you it was to help you with your case, all of your future posts are now set to be moderated and you cannot post with out our review from a forum admin.
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