rich739 Posted January 19, 2009 Share Posted January 19, 2009 Edit: the problem that lead me towards this: http://forums.overclockers.co.uk/showthread.php?t=17966300 (I am fen739) When testing my PSU using the method described here: http://www.ochardware.com/articles/psuvolt/psuvolt2.html I'm detecting 3.3V or so on the +12 rail on the motherbord connecter, all others are fine. The molex's are also providing 12V normally. Is this definately faulty + a reason for a replacement? (I dont have the money spare to send it back only to find it's fine - although I'm sure its not.) It's well within warrenty at about 4 months old. Thanks, Rich Link to comment Share on other sites More sharing options...
rich739 Posted January 20, 2009 Author Share Posted January 20, 2009 Also, how can I check whether it is a UK model? (I assume it is as I'm based + bought it from there) There is nothing obvious on the case itself. Link to comment Share on other sites More sharing options...
Wired Posted January 20, 2009 Share Posted January 20, 2009 The part # would have EU at the end of it. Link to comment Share on other sites More sharing options...
rich739 Posted January 20, 2009 Author Share Posted January 20, 2009 And whereabouts is that? Edit: Just found the box and that says UK on it. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted January 20, 2009 Corsair Employee Share Posted January 20, 2009 If you are sure you are measuring the 12v rail correctly and its coming up as 3.3v then lets get the unit replaced, but just make sure that you are not actually testing the 3.3v rail. I would suggest testing multiple 12v leads and see if you get the same results. Also if possible I would test the PSU in a different system, or test a different PSU in your own system. If that is not an option, then we can try replacing the unit for you, however it doesn't seem like a clear PSU issue at this point. To have the unit replaced, please use the On Line RMA Request Form and we will be happy to replace it. Be sure to check the box that says “I've already spoken to Technical Support and/or RAM Guy.” Link to comment Share on other sites More sharing options...
rich739 Posted January 20, 2009 Author Share Posted January 20, 2009 Turns out that rather foolishly I was measuring the wrong one (had not detatched the 4pin part. Still, I'm slightly worried because when connecting the mains to the PSU, then turning the PSU on, there is often a spark (clearly visible in a light room). Is that ever OK? Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted January 21, 2009 Corsair Employee Share Posted January 21, 2009 A spark of any kind is not normal, lets get the unit replaced for you. Please use the On Line RMA Request Form and we will be happy to replace it. Be sure to check the box that says “I've already spoken to Technical Support and/or RAM Guy.” Link to comment Share on other sites More sharing options...
FEAR6655 Posted January 22, 2009 Share Posted January 22, 2009 I get a small spark on many of my PSU's when turning them on caused by the contacts getting close anough to arc. It gets worse the slower you actuate the switch. But it shouldn't be lighting the room up, how fast are you flicking it? Link to comment Share on other sites More sharing options...
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