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  #1  
Old 07-09-2008, 04:24 PM
vampire2k5 vampire2k5 is offline
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Default HX620 and 8 pin PCI-E cables

Dear All,

I`m new of this forum!

I`ve got a little problem, i own a corsair hx620 psu and it has only 2x 6pin pci-e connector. I see that new hx620 has also 8pin pci-e power connect. Is there any way to buy a pair of this cable?and where? i live in italy. A new 9800gx2 has just arrived and i can`t use it... without 8pin pci-e.

thanks for your time

Vamp


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  #2  
Old 07-09-2008, 07:16 PM
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Please see this post
Quote:
Originally Posted by RAM GUY View Post
If you have a missing or damaged part for one of our products or are missing a cable for your PSU, lost the Cap for your Flash Voyager drive, or have a damaged or failing fan on one of our H series coolers for example: Please go to Submit a RMA request and fill out the on line form.

Last edited by RAM GUY; 11-23-2011 at 12:33 PM.


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  #3  
Old 07-11-2008, 07:25 AM
vampire2k5 vampire2k5 is offline
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Dear Ramguy

I have just sent the mail to ramguy@corsairmemory.com! Thank you your support is awesome!



Thanks for your time,


Vamp


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  #4  
Old 07-12-2008, 07:31 AM
dccmadams dccmadams is offline
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I have sent an email also. I have tried multiple times to get this resolved, and have had no return contact.


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Old 07-13-2008, 05:06 PM
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I also sent a request last wednesday, I live in Sweden so I understand it will maybe take a little longer to get the cable here. Some guy named Joseph wanted my shipping address, so I gave it to him and I havn't heard from him since. I am hoping that the cable is on its way here. It's so frustrating to not be able to start my new computer cause of a missing cable. :(

Last edited by RAM GUY; 07-14-2008 at 07:20 PM. Reason: deleted last name


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  #6  
Old 07-14-2008, 07:21 PM
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Please see this post
Quote:
Originally Posted by RAM GUY View Post
If you have a missing or damaged part for one of our products or are missing a cable for your PSU, lost the Cap for your Flash Voyager drive, or have a damaged or failing fan on one of our H series coolers for example: Please go to Submit a RMA request and fill out the on line form.

Last edited by RAM GUY; 11-23-2011 at 12:33 PM.


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  #7  
Old 08-04-2008, 03:44 AM
vampire2k5 vampire2k5 is offline
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Dear RamGuy

I sent an email to ramguy@corsairmemory.com three weeks ago for the power cable but i don`t receive anything. is this ok?

thanks

Vamp


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  #8  
Old 08-04-2008, 10:55 AM
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Quote:
Originally Posted by vampire2k5 View Post
Dear RamGuy

I sent an email to ramguy@corsairmemory.com three weeks ago for the power cable but i don`t receive anything. is this ok?

thanks

Vamp
I would suggest that you contact our customer service at http://www.corsair.com/en-us/company/contact and dial "0", (510) 657-8747 or email jackflash@corsairmemory.com and see if they can tell you when to expect the cables. Normally it should only take about 2 weeks max, from the time you requested them.


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Old 08-05-2008, 01:52 PM
vampire2k5 vampire2k5 is offline
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sent mail to jackflash@corsairmemory.com

thanks


Vamp


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  #10  
Old 08-08-2008, 12:10 PM
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Hi, I have the same problem with both my hx520w and my hx620w, I don't have a 8-pin PCI-E power cable to power my new 9800GX2.

I've sent a email yesterday and waiting for a reply.

Thank you.


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  #11  
Old 08-08-2008, 02:45 PM
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If you don't get a reply within a couple of days then please let me know!


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  #12  
Old 08-12-2008, 12:12 PM
nocteratus nocteratus is offline
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Hi,

I still haven't receive anything or acknoledgement after sending my email request last week.

Thank you.


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  #13  
Old 08-12-2008, 12:21 PM
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Please send an email to ramguy@corsairmemory.com with your original message, along with a link to this thread, and I will see that the request gets to the right place.


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  #14  
Old 08-12-2008, 12:41 PM
nocteratus nocteratus is offline
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I've resent the email with the link for this topic.

Thank you


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  #15  
Old 08-12-2008, 03:25 PM
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Quote:
Originally Posted by nocteratus View Post
I've resent the email with the link for this topic.

Thank you
Email received, and I forwarded it to our customer service representative that handles the cable requests. Let me know if you still do not hear back form us!


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