HX620 and 8 pin PCI-E cables

vampire2k5 · #1 07-09-2008, 04:24 PM

Dear All,

I`m new of this forum!

I`ve got a little problem, i own a corsair hx620 psu and it has only 2x 6pin pci-e connector. I see that new hx620 has also 8pin pci-e power connect. Is there any way to buy a pair of this cable?and where? i live in italy. A new 9800gx2 has just arrived and i can`t use it... without 8pin pci-e.

thanks for your time

Vamp

RAM GUY · #2 07-09-2008, 07:16 PM

Please see this post

Quote:

Originally Posted by RAM GUY

If you have a missing or damaged part for one of our products or are missing a cable for your PSU, lost the Cap for your Flash Voyager drive, or have a damaged or failing fan on one of our H series coolers for example: Please go to Submit a RMA request and fill out the on line form.

vampire2k5 · #3 07-11-2008, 07:25 AM

Dear Ramguy

I have just sent the mail to ramguy@corsairmemory.com! Thank you your support is awesome!

Thanks for your time,

Vamp

dccmadams · #4 07-12-2008, 07:31 AM

I have sent an email also. I have tried multiple times to get this resolved, and have had no return contact.

cryx · #5 07-13-2008, 05:06 PM

I also sent a request last wednesday, I live in Sweden so I understand it will maybe take a little longer to get the cable here. Some guy named Joseph wanted my shipping address, so I gave it to him and I havn't heard from him since. I am hoping that the cable is on its way here. It's so frustrating to not be able to start my new computer cause of a missing cable. :(

RAM GUY · #6 07-14-2008, 07:21 PM

Please see this post

Quote:

Originally Posted by RAM GUY

If you have a missing or damaged part for one of our products or are missing a cable for your PSU, lost the Cap for your Flash Voyager drive, or have a damaged or failing fan on one of our H series coolers for example: Please go to Submit a RMA request and fill out the on line form.

vampire2k5 · #7 08-04-2008, 03:44 AM

Dear RamGuy

I sent an email to ramguy@corsairmemory.com three weeks ago for the power cable but i don`t receive anything. is this ok?

thanks

Vamp

RAM GUY · #8 08-04-2008, 10:55 AM

Quote:

Originally Posted by vampire2k5

Dear RamGuy

I sent an email to ramguy@corsairmemory.com three weeks ago for the power cable but i don`t receive anything. is this ok?

thanks

Vamp

I would suggest that you contact our customer service at http://www.corsair.com/us/company/contact/ and dial "0", (510) 657-8747 or email jackflash@corsairmemory.com and see if they can tell you when to expect the cables. Normally it should only take about 2 weeks max, from the time you requested them.

vampire2k5 · #9 08-05-2008, 01:52 PM

sent mail to jackflash@corsairmemory.com

thanks

Vamp

nocteratus · #10 08-08-2008, 12:10 PM

Hi, I have the same problem with both my hx520w and my hx620w, I don't have a 8-pin PCI-E power cable to power my new 9800GX2.

I've sent a email yesterday and waiting for a reply.

Thank you.

RAM GUY · #11 08-08-2008, 02:45 PM

If you don't get a reply within a couple of days then please let me know!

nocteratus · #12 08-12-2008, 12:12 PM

Hi,

I still haven't receive anything or acknoledgement after sending my email request last week.

Thank you.

RAM GUY · #13 08-12-2008, 12:21 PM

Please send an email to ramguy@corsairmemory.com with your original message, along with a link to this thread, and I will see that the request gets to the right place.

nocteratus · #14 08-12-2008, 12:41 PM

I've resent the email with the link for this topic.

Thank you

RAM GUY · #15 08-12-2008, 03:25 PM

Quote:

Originally Posted by nocteratus

I've resent the email with the link for this topic.

Thank you

Email received, and I forwarded it to our customer service representative that handles the cable requests. Let me know if you still do not hear back form us!