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  #1  
Old 02-18-2015, 08:57 PM
jonnyguru jonnyguru is offline
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Default Recall of H110i GT Coolers from resellers (not an end user recall)

Greetings everyone.

As a precautionary measure, Corsair has recalled the H110i GT from our resellers for screening. Here’s some information about what this means to you.

1. We discovered that when some units are exposed to extremely cold, sub-freezing temperatures during shipment, they can leak small amounts of coolant.

2. This problem can be immediately identified when the box is opened as some users noticed small drops of coolant in the plastic bag surrounding the unit.

3. If there has been no coolant leaked in the package, the unit should operate normally and with no problems.

Though we have seen no failures of units during operation, and have tested units in a wide variety of conditions to verify they have not leaked once installed, we understand that this can be disconcerting. If you have purchased this product and have a concern, please contact your reseller or Corsair directly to return the product. We will likely not have replacement units available for six weeks, as the entire recall, screening, and re-manufacturing process takes significant shipping time.

Thank you for purchasing Corsair, and we apologize for any inconvenience this may have caused.
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  #2  
Old 02-20-2015, 02:52 PM
bgraham34 bgraham34 is offline
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Good looking out,,,Thanks for the info
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  #3  
Old 02-20-2015, 06:56 PM
Anzaman Anzaman is offline
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Thanks for the information.

Couple days ago, I ordered couple H110i GT's for PC's and wondered why the seller was unsure about delivery time, but this explains it.

Bit annoying tho, as I've all other parts ready, just missing the CPU coolers, and the seller told me that I might need to wait up to 6 weeks before I could get my hands on them.

But oh well, it's better to have working components than broken ones. :)

Last edited by Anzaman; 02-20-2015 at 06:59 PM.
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  #4  
Old 02-20-2015, 07:59 PM
jonnyguru jonnyguru is offline
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If only we didn't ship the H110i GT to colder climates during the winter time. Should've waited for summer.
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  #5  
Old 02-20-2015, 11:28 PM
kc5vdj kc5vdj is offline
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Quote:
Originally Posted by jonnyguru View Post
If only we didn't ship the H110i GT to colder climates during the winter time. Should've waited for summer.
Maybe it's a good thing. It would have shown up sooner or later, and then required a user recall maybe, especially for those in northern climates (I wish I could move back to MN!).

Do you have an ETA date on when distribution will be back into swing? My wife and I have carefully scheduled builds for our PCs (we are on a budget, and it takes time to get all the parts), and currently have the beginning of April allotted for the first of two orders for this cooler (the second in June).
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  #6  
Old 02-22-2015, 01:54 AM
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ph3nak ph3nak is offline
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I had to send mine back in and was told it would be the beginning of april when I should expect to receive the replacement. So you should hopefully be in luck. I assume they would ship the replacements before distributers get stock.
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  #7  
Old 02-22-2015, 06:58 AM
kc5vdj kc5vdj is offline
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Quote:
Originally Posted by ph3nak View Post
I had to send mine back in and was told it would be the beginning of april when I should expect to receive the replacement. So you should hopefully be in luck. I assume they would ship the replacements before distributers get stock.
Well, let's hope it isn't a major thing, and they can get it done fast. Right now, I am using the Scythe Big Shuriken 2 Rev. B with an aftermarket 107CFM Dual Ball Bearing fan on, and I don't want to delid either i7 until I can get baseline data on each on the H110i. I have decent enough temps right now, but not as good as it can be. My wife's 4770K is a definite delidding candidate, and I'm really thinking about voiding the warranty on my 4790K and doing the same with mine just because it's not where it should be temp-wise as well.

I would go custom loop if we had the money to, but that's going to be a longer-term project. AIO will handle our needs for now, and we want the best. Corsair's price is right. It would be nice if they could add an option like the EK Supremacy has (as a separate option), and offer a naked die adapter for the H-series cooler blocks.
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  #8  
Old 02-24-2015, 10:41 PM
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Zarrith Zarrith is offline
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Got mine delivered today from Amazon USA to Australia. No sign of leaks and everything all good.
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  #9  
Old 02-26-2015, 02:13 AM
buzadam buzadam is offline
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Important Corsair H110I GT Recall and Leak Issue

HI ALL MEMBERS

h110i gt exposed to extremely cold, sub-freezing temperatures during shipment.

BUT what about when installed system and under load temp ?
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  #10  
Old 02-26-2015, 08:03 PM
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The one I received was leaking but I installed it and it seemed to work fine. I left it on overnight and didn't notice any leakage. It did however start making noise from the pump so I sent that mofo back. Now I have to wait for the replacement and they say by april.

If yours wasn't leaking I wouldn't be worried. If so you can send it back and wait or get a refund. The might exchange it for a different model, but who knows.
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  #11  
Old 02-27-2015, 12:14 AM
jonnyguru jonnyguru is offline
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Quote:
Originally Posted by Zarrith View Post
Got mine delivered today from Amazon USA to Australia. No sign of leaks and everything all good.
It's summer in Oz, so you're good.

Quote:
Originally Posted by buzadam View Post
HI ALL MEMBERS

h110i gt exposed to extremely cold, sub-freezing temperatures during shipment.

BUT what about when installed system and under load temp ?
Since that would be greater than -10°C? I would say you're fine.

Quote:
Originally Posted by ph3nak View Post
The one I received was leaking but I installed it and it seemed to work fine. I left it on overnight and didn't notice any leakage. It did however start making noise from the pump so I sent that mofo back.
Yeah. The slight reduction in coolant causes some extra air in the loop which could make a noise, soo...
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  #12  
Old 02-28-2015, 06:21 PM
kc5vdj kc5vdj is offline
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Quote:
Originally Posted by jonnyguru View Post
Yeah. The slight reduction in coolant causes some extra air in the loop which could make a noise, soo...
Well, it's air that kills the pump. That one needs sent back, I would think.

One option would be to make these like a Swiftech, and make it an extensible AIO, instead of a pure closed loop.

They would probably have to trash the warranty if they did that though, and that is one of the things that makes me want to buy the H110i GT... Five years is respectable. That's why I just ordered that Gigabyte Z97X G1 Wifi Black, the five year warranty, after having a RMA nightmare with ASRock, which is still in progress (they have had the Z87E-ITX for over a week and a half, and still haven't shipped the replacement... THE FREAKING THIRD REPLACEMENT).

I'm just hoping this stuff is ready to go this time next month. We just ordered the Gigabyte board, and next month, I order the H110i and the AX860i (which rotates through my machine, until I can get the AX1200i for mine in early summer. Her's is the micro-ATX, and in the meantime, she will use the HX-650).

Last edited by kc5vdj; 02-28-2015 at 06:28 PM.
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  #13  
Old 03-16-2015, 12:20 PM
Lamech777 Lamech777 is offline
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Any idea when this cooler may be back in stock to purchase?

Honestly I feel pretty burned on my decision to go with Corsair for a Case, PSU, CPU Cooler, and even RAM. Originally was just here for RAM, but the Cases seem to be perfect for the planned build and PSU and CPU cooler are easy choices for a sure fit.

I mean RAM is where they've made their name, but it seems they've gotten lazy with that as well, including the dominator platinum series. I want more than White/Blue light bar kits not super special limited of time only orange accents, cmon guys. It's a nick pick for sure, but when its made one of the main marketable points, after 4+ years, there really should be more choices.

Case (750D), was almost a sure sell until I saw no front mesh option. Thankfully that should be out soon. I am very much set on easy to remove Front, Bottom, and Top filters with good airflow since I have 3 effin cats to worry about.

PSU I have heard nothing but good things about the AX and HX series, getting a HX1200i for the build. However one of the selling points, Corsair Link, seems to be super buggy and not worth the effort at this time. Its a shame since it would be VERY powerful for ease of use and help sell all these Corsair made items together.
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  #14  
Old 03-17-2015, 10:08 PM
brdlydupuy12 brdlydupuy12 is offline
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Default Is there any updates on this?

I'm really looking forward to ordering one for myself but I can't find a retailer that has it in stock. Which makes sense now, just would like to know if the issue will be resolved soon.
Thanks
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  #15  
Old 03-18-2015, 01:23 PM
WizPip WizPip is offline
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Quote:
Originally Posted by brdlydupuy12 View Post
I'm really looking forward to ordering one for myself but I can't find a retailer that has it in stock. Which makes sense now, just would like to know if the issue will be resolved soon.
Thanks
I've pre-ordered one from eBuyer (UK). They reckon 31st of March (although I pre-ordered mine on the 3rd when they expected them on the 6th, so...)

http://www.ebuyer.com/700194-corsair...-cw-9060019-ww
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