The Corsair User Forums  

Go Back   The Corsair User Forums > Corsair Product Discussion > Power Supplies

Notices

Reply
 
Thread Tools Search this Thread Rate Thread Display Modes
  #1  
Old 10-04-2012, 03:11 AM
cx3 cx3 is offline
Registered User
 
Join Date: Oct 2012
Posts: 16
POST ID # = 605919
cx3 Reputation: 10
Default HX650 Squeeling

http://www.youtube.com/watch?v=4r5yZuYLEUs

My brand new HX650 is doing this. I'm gonna assume it's a defective unit because the noise is extremely annoying. Should I RMA?
Reply With Quote


Did you find this post helpful? Yes | No
  #2  
Old 10-04-2012, 01:37 PM
RAM GUY's Avatar
RAM GUY RAM GUY is offline
Corsair Product Guru
 
Join Date: Apr 2001
Location: Fremont, CA
Posts: 118,304
POST ID # = 606001
RAM GUY Reputation: 10
Default

edon4444,
You took what I said out of context and that is not normal.
cx3
Please use the link on the left and request an RMA and let me know the case number and I will help you to get it replaced.
Reply With Quote


Did you find this post helpful? Yes | No
  #3  
Old 10-04-2012, 01:54 PM
cx3 cx3 is offline
Registered User
 
Join Date: Oct 2012
Posts: 16
POST ID # = 606011
cx3 Reputation: 10
Default

Ya, I need to RMA it definitely. The problem right now is, I'm currently preparing for a tournament and I can't really go any day(s) without having a computer - especially in the next couple weeks. Is there anyway I can get a replacement to put in before I send it back? I know it's a long shot :/. It was bought through Newegg.
Reply With Quote


Did you find this post helpful? Yes | No
  #4  
Old 10-04-2012, 04:01 PM
edon4444 edon4444 is offline
Registered User
edon4444's PC Specs
 
Join Date: Aug 2012
Location: Manchester UK
Posts: 30
POST ID # = 606043
edon4444 Reputation: 10
Default

cx3,
Hope you get it sorted.

Last edited by edon4444; 10-12-2012 at 11:54 AM. Reason: :)
Reply With Quote


Did you find this post helpful? Yes | No
  #5  
Old 10-04-2012, 04:07 PM
RAM GUY's Avatar
RAM GUY RAM GUY is offline
Corsair Product Guru
 
Join Date: Apr 2001
Location: Fremont, CA
Posts: 118,304
POST ID # = 606045
RAM GUY Reputation: 10
Default

Yes we can please request the RMA and post the Case number and I will ask our customer service to arrange an advanced RMA for you, but they will ask for a credit card to get the PSU before you send your PSU back in, is that Okay with you?

Last edited by RAM GUY; 10-05-2012 at 01:44 PM.
Reply With Quote


Did you find this post helpful? Yes | No
  #6  
Old 10-04-2012, 05:08 PM
cx3 cx3 is offline
Registered User
 
Join Date: Oct 2012
Posts: 16
POST ID # = 606058
cx3 Reputation: 10
Default

How do I get my case number?

Also, I'll have to check if I'll be able to use a credit card for this. Is there any other option if it's a no?
Reply With Quote


Did you find this post helpful? Yes | No
  #7  
Old 10-05-2012, 06:15 AM
cx3 cx3 is offline
Registered User
 
Join Date: Oct 2012
Posts: 16
POST ID # = 606135
cx3 Reputation: 10
Default

"Cons: The HX650 makes a chirping sound when the psu fan speed changes, and after running a short time the fan speed on my system changed constantly. The first HX650 was noisy - sounded like a bad fan bearing. The second HX650 sounded like a hamster wheel. Loudest component in my system."

That's someone who also has the same problem as me. Is this a problem with all the HX650's or a certain batch?
Reply With Quote


Did you find this post helpful? Yes | No
  #8  
Old 10-05-2012, 01:45 PM
RAM GUY's Avatar
RAM GUY RAM GUY is offline
Corsair Product Guru
 
Join Date: Apr 2001
Location: Fremont, CA
Posts: 118,304
POST ID # = 606201
RAM GUY Reputation: 10
Default

What was your case number and I will be happy to contact you?
Reply With Quote


Did you find this post helpful? Yes | No
  #9  
Old 10-05-2012, 03:46 PM
cx3 cx3 is offline
Registered User
 
Join Date: Oct 2012
Posts: 16
POST ID # = 606219
cx3 Reputation: 10
Default

Like I said before, Ram Guy, how do I get my case number?

Would it be my Invoice # or Order # from Newegg?

Last edited by cx3; 10-05-2012 at 04:05 PM.
Reply With Quote


Did you find this post helpful? Yes | No
  #10  
Old 10-05-2012, 04:38 PM
RAM GUY's Avatar
RAM GUY RAM GUY is offline
Corsair Product Guru
 
Join Date: Apr 2001
Location: Fremont, CA
Posts: 118,304
POST ID # = 606226
RAM GUY Reputation: 10
Default

Please use the link on the left to request an RMA and once you fill out the form it will give you the case number.
Reply With Quote


Did you find this post helpful? Yes | No
  #11  
Old 10-05-2012, 04:56 PM
cx3 cx3 is offline
Registered User
 
Join Date: Oct 2012
Posts: 16
POST ID # = 606231
cx3 Reputation: 10
Default

Okay, got it! My case # is 5137039

My main concern is that people have had this PSU come squeeling, send it back, and get another one that squeels. I'm hoping it was just a bad batch so I don't have to go through this multiple times.
Reply With Quote


Did you find this post helpful? Yes | No
  #12  
Old 10-05-2012, 05:41 PM
RAM GUY's Avatar
RAM GUY RAM GUY is offline
Corsair Product Guru
 
Join Date: Apr 2001
Location: Fremont, CA
Posts: 118,304
POST ID # = 606234
RAM GUY Reputation: 10
Default

I am sure you wont have a problem with the replacement, and I have sent our customer service a message to contact you but you can go ahead and send the unit to us unless you have had it less than thirty days then I would contact them by phone to arrange shipping.
Reply With Quote


Did you find this post helpful? Yes | No
  #13  
Old 10-05-2012, 06:00 PM
cx3 cx3 is offline
Registered User
 
Join Date: Oct 2012
Posts: 16
POST ID # = 606242
cx3 Reputation: 10
Default

Alright I put it through and should be receiving it in about 3 days. The lady said they'll be sending out the HX750 instead - hoping this one is problem free!
Reply With Quote


Did you find this post helpful? Yes | No
  #14  
Old 10-05-2012, 06:17 PM
RAM GUY's Avatar
RAM GUY RAM GUY is offline
Corsair Product Guru
 
Join Date: Apr 2001
Location: Fremont, CA
Posts: 118,304
POST ID # = 606247
RAM GUY Reputation: 10
Default

You wont have any problems...
Reply With Quote


Did you find this post helpful? Yes | No
  #15  
Old 10-05-2012, 08:04 PM
cx3 cx3 is offline
Registered User
 
Join Date: Oct 2012
Posts: 16
POST ID # = 606266
cx3 Reputation: 10
Default

hope so, ram guy! thanks for the help.
Reply With Quote


Did you find this post helpful? Yes | No
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -5. The time now is 09:29 AM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.