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10-04-2012, 03:11 AM
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Registered User
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Join Date: Oct 2012
Posts: 16
POST ID # = 605919
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HX650 Squeeling
http://www.youtube.com/watch?v=4r5yZuYLEUs
My brand new HX650 is doing this. I'm gonna assume it's a defective unit because the noise is extremely annoying. Should I RMA?
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10-04-2012, 01:37 PM
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Corsair Product Guru
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Join Date: Apr 2001
Location: Fremont, CA
Posts: 115,993
POST ID # = 606001
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edon4444,
You took what I said out of context and that is not normal.
cx3
Please use the link on the left and request an RMA and let me know the case number and I will help you to get it replaced.
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10-04-2012, 01:54 PM
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Registered User
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Join Date: Oct 2012
Posts: 16
POST ID # = 606011
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Ya, I need to RMA it definitely. The problem right now is, I'm currently preparing for a tournament and I can't really go any day(s) without having a computer - especially in the next couple weeks. Is there anyway I can get a replacement to put in before I send it back? I know it's a long shot :/. It was bought through Newegg.
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10-04-2012, 04:01 PM
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Registered User
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Join Date: Aug 2012
Location: Manchester UK
Posts: 27
POST ID # = 606043
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cx3,
Hope you get it sorted.
Last edited by edon4444; 10-12-2012 at 11:54 AM.
Reason: :)
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10-04-2012, 04:07 PM
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Corsair Product Guru
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Join Date: Apr 2001
Location: Fremont, CA
Posts: 115,993
POST ID # = 606045
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Yes we can please request the RMA and post the Case number and I will ask our customer service to arrange an advanced RMA for you, but they will ask for a credit card to get the PSU before you send your PSU back in, is that Okay with you?
Last edited by RAM GUY; 10-05-2012 at 01:44 PM.
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10-04-2012, 05:08 PM
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Registered User
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Join Date: Oct 2012
Posts: 16
POST ID # = 606058
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How do I get my case number?
Also, I'll have to check if I'll be able to use a credit card for this. Is there any other option if it's a no?
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10-05-2012, 06:15 AM
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Registered User
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Join Date: Oct 2012
Posts: 16
POST ID # = 606135
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"Cons: The HX650 makes a chirping sound when the psu fan speed changes, and after running a short time the fan speed on my system changed constantly. The first HX650 was noisy - sounded like a bad fan bearing. The second HX650 sounded like a hamster wheel. Loudest component in my system."
That's someone who also has the same problem as me. Is this a problem with all the HX650's or a certain batch?
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10-05-2012, 01:45 PM
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Corsair Product Guru
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Join Date: Apr 2001
Location: Fremont, CA
Posts: 115,993
POST ID # = 606201
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What was your case number and I will be happy to contact you?
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10-05-2012, 03:46 PM
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Registered User
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Join Date: Oct 2012
Posts: 16
POST ID # = 606219
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Like I said before, Ram Guy, how do I get my case number?
Would it be my Invoice # or Order # from Newegg?
Last edited by cx3; 10-05-2012 at 04:05 PM.
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10-05-2012, 04:38 PM
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Corsair Product Guru
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Join Date: Apr 2001
Location: Fremont, CA
Posts: 115,993
POST ID # = 606226
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Please use the link on the left to request an RMA and once you fill out the form it will give you the case number.
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10-05-2012, 04:56 PM
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Registered User
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Join Date: Oct 2012
Posts: 16
POST ID # = 606231
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Okay, got it! My case # is 5137039
My main concern is that people have had this PSU come squeeling, send it back, and get another one that squeels. I'm hoping it was just a bad batch so I don't have to go through this multiple times.
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10-05-2012, 05:41 PM
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Corsair Product Guru
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Join Date: Apr 2001
Location: Fremont, CA
Posts: 115,993
POST ID # = 606234
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I am sure you wont have a problem with the replacement, and I have sent our customer service a message to contact you but you can go ahead and send the unit to us unless you have had it less than thirty days then I would contact them by phone to arrange shipping.
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10-05-2012, 06:00 PM
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Registered User
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Join Date: Oct 2012
Posts: 16
POST ID # = 606242
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Alright I put it through and should be receiving it in about 3 days. The lady said they'll be sending out the HX750 instead - hoping this one is problem free!
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10-05-2012, 06:17 PM
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Corsair Product Guru
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Join Date: Apr 2001
Location: Fremont, CA
Posts: 115,993
POST ID # = 606247
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You wont have any problems... 
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10-05-2012, 08:04 PM
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Registered User
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Join Date: Oct 2012
Posts: 16
POST ID # = 606266
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hope so, ram guy! thanks for the help.
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