ChrisW_UK Posted January 30, 2013 Share Posted January 30, 2013 I returned my first HX650 (model CP-9020030-UK, RMA #5401624) because of the now famous 'chirping' problem. The replacement had a different fault - it wouldn't power up - so was replaced again. So I'm now on unit #3 and have the chirping problem again. Is it possible to get a guaranteed chirp-free HX650 or alternatively to upgrade to a different model which doesn't have this fault? Link to comment Share on other sites More sharing options...
peanutz94 Posted January 30, 2013 Share Posted January 30, 2013 Chris, your best bet is to contact CS by phone with your previous RMA number and explain the issue to them. Let them know that this is the third unit and second RMA. I have seen other users report being able to change models under certain circumstances but you would have to ask them about that. Also they will pick up the shipping costs on second RMA's Since your across the pond there , you can instal SKYPE and use that to make the call to the toll free number for free. Cheers! Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted January 30, 2013 Corsair Employee Share Posted January 30, 2013 Please look on the BOX or the PSU for the lot code, it will be an 8 or 9 digit number and will likely start with 12. And I have sent a request to our customer service to work on a replacement at our expense for you. Link to comment Share on other sites More sharing options...
ChrisW_UK Posted January 30, 2013 Author Share Posted January 30, 2013 The lot number is 12387005. Thanks for arranging another replacement. I'm getting pretty quick at swapping PSUs over, but hopefully this will be the last time! Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted January 30, 2013 Corsair Employee Share Posted January 30, 2013 Okay thank you for taking the time to provide that for me and I have asked for another replacement to an HX750 for you and our customer service will contact you to make the arrangements. Link to comment Share on other sites More sharing options...
ChrisW_UK Posted February 21, 2013 Author Share Posted February 21, 2013 Thanks for the upgrade, I actually received an HX850. :biggrin: Link to comment Share on other sites More sharing options...
Madness832 Posted February 21, 2013 Share Posted February 21, 2013 Regarding this "chirping": every so often, my HX650 makes this sort of brief "cheep-cheep-cheep" noise (which nearly had me nearly pulling my hair out trying to find the source!). The unit is about two weeks old. But I can't return it to Newegg because I, foolishly, sent in the rebate the day I received the package! :[pouts: Link to comment Share on other sites More sharing options...
ChrisW_UK Posted February 21, 2013 Author Share Posted February 21, 2013 In that case I'd suggest submitting an RMA request and I'm sure Corsair will sort something out for you. http://www.corsair.com/support/technicalsupport/ Link to comment Share on other sites More sharing options...
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