Suzumi Posted June 7, 2018 Share Posted June 7, 2018 The right ear of my VOID surround suddenly stopped working today. It stopped right after I unplugged it and plugged it back in. Software wise I don't think there is any problem. I have tried force updating the firmware, and checking if windows wasn't doing anything weird to it. I connected it to my iphone and that didn't work, as the right ear was still dead. If I adjust the volume balance in windows so it's at 100 on right and 0 on left, I can hear a tiny sound coming from it, so it's not completely broken. I think I might have done something by unplugging it multiple times because windows' sound driver was freezing randomly. Anyone have any advice? Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Mint Posted June 13, 2018 Corsair Employee Share Posted June 13, 2018 Hi Suzumi, if the issue was still there on your iPhone, too, there may be an issue with the headset. If you can, try on another computer. It could be the headset itself that's having an issue. Link to comment Share on other sites More sharing options...
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