Elonoic Posted April 22, 2018 Share Posted April 22, 2018 Hi, Two weeks ago I bought this keyboard. Corsair Strafe was the best I had but a few days ago keyboard just died. When I connect it to a computer(it does not matter usb 2.0 or 3.0) kayboard just lights motives. Corsair Utility Engine does not detect it and HWiNFO64 shows 1.1 usb device. Maybe you know what happened? And how can i Fix it? Link to comment Share on other sites More sharing options...
xMacias Posted April 23, 2018 Share Posted April 23, 2018 When you plug it in, is the Scroll Lock indicator blinking? That could mean it's in BIOS mode. What is the keyboard doing? Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Nick Posted April 23, 2018 Corsair Employee Share Posted April 23, 2018 First thing you can try is soft resetting the keyboard. You'll need to unplug the keyboard, hold ESC, plug the keyboard back in, and release the ESC key after 5 secs. If this still doesn't bring the keyboard back to life, I'd recommend contacting our Techncial Support for a hard reset. https://support.corsair.com/ Link to comment Share on other sites More sharing options...
Elonoic Posted April 23, 2018 Author Share Posted April 23, 2018 First thing you can try is soft resetting the keyboard. You'll need to unplug the keyboard, hold ESC, plug the keyboard back in, and release the ESC key after 5 secs. If this still doesn't bring the keyboard back to life, I'd recommend contacting our Techncial Support for a hard reset. https://support.corsair.com/ Thank you so much for help, soft reset helped me a lot, keyboard work very well now Link to comment Share on other sites More sharing options...
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