antantant Posted May 26, 2012 Share Posted May 26, 2012 Hi. I need to RMA a set of modules but I'm unsure of the lot code, as the numbers on the stickers don't seem to follow the standard shown on the RMA form. Here is an image of the stickers on my modules, the S/N is obviously the one at the bottom but which one of the numbers is the lot code? https://docs.google.com/open?id=0BwRIRpWgHL58aVVEZW8zVnBwRWc Thanks! Link to comment Share on other sites More sharing options...
Wired Posted May 26, 2012 Share Posted May 26, 2012 That serial number is from a different label. Please post a pic of the full memory label. Link to comment Share on other sites More sharing options...
antantant Posted May 27, 2012 Author Share Posted May 27, 2012 This is the only numbering on the modules. Pic of whole modules, both sides: https://docs.google.com/open?id=0BwRIRpWgHL58dHZHOUFEZ1VrOU0 Could the proper numbers be under this sticker then? Thanks Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted May 29, 2012 Corsair Employee Share Posted May 29, 2012 I think we have answered you on an TSX Case for this issue. Link to comment Share on other sites More sharing options...
antantant Posted May 29, 2012 Author Share Posted May 29, 2012 Hey Thanks for the reply, I've not submitted any other posts/tickets about this though. I may just submit my RMA request as-is, I just know that it can slow down the process and make it more difficult for the customer service. Link to comment Share on other sites More sharing options...
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