The Corsair User Forums  

Go Back   The Corsair User Forums > Customer Service > Warranty and RMA Questions

Reply
 
Thread Tools Search this Thread Rate Thread Display Modes
  #1  
Old 02-15-2019, 01:31 PM
ariesjj ariesjj is offline
Registered User
ariesjj's PC Specs
 
Join Date: Feb 2019
Posts: 0
POST ID # = 994357
ariesjj Reputation: 10
Default No Progress on ticket #852745

I submitted my ticket, with all relevant information including troubleshooting that I've already attempted, system specs and the part number for the problematic item, on 2-11-19. Please note that the product information was included in the initial ticket survey, in the initial ticket notation itself, and in the photo that I uploaded. That day, I also uploaded a copy of the invoice/receipt. The only response I have received was requesting a copy of the product sticker which, as previously mentioned, had already been supplied in 3 different locations. I uploaded yet another copy of the picture and have yet to hear anything back on this issue.

Any assistance that can be offered on this would be greatly appreciated.
Reply With Quote
  #2  
Old 02-19-2019, 01:31 PM
Corsair Wootaru Corsair Wootaru is offline
Corsair Employee
Corsair Wootaru's PC Specs
 
Join Date: Aug 2018
Posts: 0
POST ID # = 994883
Corsair Wootaru Reputation: 17
Default

Hello ariesjj,

I am sorry for any inconveniences, I've changed your ticket to what you've requested for you. Please let me know if you have any further questions on your ticket.

Best,
Wootaru
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -4. The time now is 06:05 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2019, vBulletin Solutions, Inc.