WarrantyGal Posted October 18, 2018 Share Posted October 18, 2018 So I did an express RMA for a defective RAM stick back in April, ticket #706490. The terms of the express RMA say: "There will be a charge placed on your account. This charge will be refunded in full once we have received the defective product from you." It's October now and I still haven't gotten that refund, can anyone clue me in on what's going on with that? Everything else in the RMA process went really smoothly though, thanks. Link to comment Share on other sites More sharing options...
Yuun Posted October 19, 2018 Share Posted October 19, 2018 Hope you hear back soon, I've been waiting on an advanced RMA myself for a couple weeks. Nothing on six months, but still not exactly happy with the speed it's moving. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Wootaru Posted October 19, 2018 Corsair Employee Share Posted October 19, 2018 Hello WarrantyGal, I will look into your refund for your ARMA. I will re open the ticket and we can continue through it ok? Thanks, Wootaru Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Wootaru Posted October 19, 2018 Corsair Employee Share Posted October 19, 2018 Hello Yuun, Please provide me with your ticket number and I can help with your ARMA issue. Thanks, Wootaru Link to comment Share on other sites More sharing options...
WarrantyGal Posted October 20, 2018 Author Share Posted October 20, 2018 That would be great, thank you so much! :): Link to comment Share on other sites More sharing options...
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