"Cannot find the Corsair M65 mouse, plug the M65 into a USB port!"

Hi all,

 

I bought a new mouse and keyboard yesterday, with the mouse being the Vengeance M65. I plugged it in and played with it last night for a few hours and am enjoying the feel of it. However, when deciding today that I wanted to download the software to fiddle around with the settings of the mouse, upon downloading and extracting, I get the error message, "Cannot find the Corsair M65 mouse, plug the M65 into a USB port!" while trying to install the software. I have also tried updating the firmware, but whenever I try that I am greeted with the similar error message of, "Cannot open USB device, please plug the device into a USB port or reinstall driver!". This really confuses me because I am using the very mouse it is telling me to plug in as I type this message out and as I tried to install said software.

 

I have tried restarting, replugging, trying different usb ports, leaving it overnight but to no avail. Does anybody have a resolution to this issue?

 

Just a side note: I am running Windows 7 6.1 build 7601

 

Thanks.

Just to make sure, do you have the RGB M65 or non-RGB M65?

Hi all,

 

I bought a new mouse and keyboard yesterday, with the mouse being the Vengeance M65. I plugged it in and played with it last night for a few hours and am enjoying the feel of it. However, when deciding today that I wanted to download the software to fiddle around with the settings of the mouse, upon downloading and extracting, I get the error message, "Cannot find the Corsair M65 mouse, plug the M65 into a USB port!" while trying to install the software. I have also tried updating the firmware, but whenever I try that I am greeted with the similar error message of, "Cannot open USB device, please plug the device into a USB port or reinstall driver!". This really confuses me because I am using the very mouse it is telling me to plug in as I type this message out and as I tried to install said software.

 

I have tried restarting, replugging, trying different usb ports, leaving it overnight but to no avail. Does anybody have a resolution to this issue?

 

Just a side note: I am running Windows 7 6.1 build 7601

 

Thanks.

 

So, I had the exact same error message when trying to install the Vengeance M95 MMO mouse. Turns out the only problem I had is that I downloaded the wrong software.

 

The model #s they use can be a little confusing, but it's critical that you download the right software... I went and looked at their downloads page and I can see that there is M65 RGB software and Vengeance M65 software. I'd start by double checking what you downloaded.

 

Hope this helps.

I am having the exact same problem as the OP. I don't have another PC to update the firmware. And the Download page only currently has a link for the "Vengeance M65", which doesn't tell me if it's the RGB version or not. I tried downloading that software but it does not recognize the mouse. I've tried a USB 2.0 hub, all my USB ports. Nothing works. Any suggestions?

To tell if your M65 mouse is a RGB one or not you should take a look at its package. Once you confirm which one you have we can give you a download link for the correct application you need.

To tell if your M65 mouse is a RGB one or not you should take a look at its package. Once you confirm which one you have we can give you a download link for the correct application you need.

 

or jsut look at the logo if you cringe its the new one if not its the old one :D:

Well there is also a M65 RGB version with the old sails logo so I didn't mention it to avoid mistakes :p:

Well there is also a M65 RGB version with the old sails logo so I didn't mention it to aboid mistakes :p:

 

didnt know that my bad.

To tell if your M65 mouse is a RGB one or not you should take a look at its package. Once you confirm which one you have we can give you a download link for the correct application you need.

 

Yeah, it's the RGB one. Just bought it on Saturday. Have the box right in front of me.

Yeah, it's the RGB one. Just bought it on Saturday. Have the box right in front of me.

Okay, then you need to get the CUE software: http://downloads.corsair.com/download?item=Files/Gaming-Mice/Corsair-Utility-Engine-v1.5.80.zip

 

This is a link to the quick start guide: http://downloads.corsair.com/download?item=Files/Gaming-Mice/Corsair-Gaming-RGB-Mouse-Software-Quick-Start-Guide.pdf

And here's the full manual link: http://downloads.corsair.com/download?item=Files/Gaming-Mice/Corsair-Gaming-RGB-Mouse-Software-User-Manual.pdf