twistedohm Posted August 8, 2017 Share Posted August 8, 2017 Good day everyone just want to address my issue with my corsair void wireless. A few hours in game headphones was working properly, i can even here footsteps from the house beside the one I'm in. but all of a sudden i notice when I'm in the loading area the one you can run around and shot people, i cant barely hear if someone is running or walking beside me. things I've tried doing. tried rolling back my drivers. uninstalling the drivers & restarting tried changing my default format from the advanced tab but its grayed and stuck at (8 channel, 16 bit, 48000Hz) i can only click the test button. CUE version = 2.15.83 FW version for both dongle and headset = 39.02 Thanks in advance!! Link to comment Share on other sites More sharing options...
Toasted Posted August 10, 2017 Share Posted August 10, 2017 Double check the volume settings in-game and Volume Mixer (Sound>Volume Mixer). Link to comment Share on other sites More sharing options...
twistedohm Posted August 12, 2017 Author Share Posted August 12, 2017 Double check the volume settings in-game and Volume Mixer (Sound>Volume Mixer). Maxed it all out but still can't really hear a footsteps even my own footsteps. Link to comment Share on other sites More sharing options...
Toasted Posted August 12, 2017 Share Posted August 12, 2017 When did the issue start happening? After a CUE update, game, or Windows update etc. Does it temporarily fix itself after a game/Windows restart? Link to comment Share on other sites More sharing options...
twistedohm Posted August 15, 2017 Author Share Posted August 15, 2017 When did the issue start happening? After a CUE update, game, or Windows update etc. Does it temporarily fix itself after a game/Windows restart? it happened after a CUE update, BTW I fixed it by uninstalling - installing CUE multiple time. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Nick Posted August 15, 2017 Corsair Employee Share Posted August 15, 2017 There is a known issue right now that affects Steam games and audio quality. We are currently working on a fix, and should be available in a future update. You can also try rolling back to the previous version listed in the following link: http://forum.corsair.com/v3/showthread.php?t=138472 Link to comment Share on other sites More sharing options...
SongJiHyoZ Posted November 10, 2018 Share Posted November 10, 2018 Apologies for posting this, But to follow up til this day, I still can't hear any footsteps at all. I have set it back to stereo/7.1 adjusted the audio settings in pubg, but nothing helps.... My friends had other headsets at values lower than mine, and they could hear footsteps from quite a distance. Any solutions for this? Link to comment Share on other sites More sharing options...
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