ppo Posted May 2, 2011 Share Posted May 2, 2011 Have been running that RAM since Jan 2011 without problems on my SandyBridge i2600K and Asus P8P67 Deluxe board. However, with the B3 exchange program, I had to re-install the new MB. In the process, the heatsink of one of the 2x4gb memory slipped slightly. I removed the RAM to investigate and noticed that one side of the RAM heatsink had partially "unglued" from the chips inside. I reseated the heatsink in its initial position (flush with the other heatsink and its original position). I am now making tests to verify if they are OK. However, I feel the bond may not be as thigh as before. Any ideas? Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted May 3, 2011 Corsair Employee Share Posted May 3, 2011 Please use the link on the left and request an RMA and we will replace them. Please post the lot code on the label of the modules if you can. Link to comment Share on other sites More sharing options...
olympia Posted May 6, 2011 Share Posted May 6, 2011 this is exactly what happened to me a few days ago when i was about to remove the ram to replace my CPU cooler, and since iam now very far from US i can not going to RMAing process, iam so disappointing to see how bad quality this ram is ! Link to comment Share on other sites More sharing options...
Synthohol Posted May 6, 2011 Share Posted May 6, 2011 there are 3 RMA depots around the world, USA the Netherlands and Taiwan. are you close to either of the other 2? Link to comment Share on other sites More sharing options...
olympia Posted May 6, 2011 Share Posted May 6, 2011 thanks, but no iam unfortunately not close to either of them, currently i have an international forwarding mail like ( myus http://myus2.myus.com/ ) i hope if corsair will except to send me a replacement throw it, i can send them a pictures prove of what happened to my ram heat sink Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted May 6, 2011 Corsair Employee Share Posted May 6, 2011 You will have to use a physical address for us to ship to, but you can request the RMA then contact our customer service and work that out but you may have to do that by phone Link to comment Share on other sites More sharing options...
olympia Posted May 7, 2011 Share Posted May 7, 2011 thank you RAM GUY, i will try to do that Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted May 9, 2011 Corsair Employee Share Posted May 9, 2011 NP Please let me know if you have any more questions! Link to comment Share on other sites More sharing options...
jacksam6 Posted March 8, 2019 Share Posted March 8, 2019 thanks, but no iam unfortunately not close to either of them, currently i have an international forwarding mail like ( myus globalshopaholics https://globalshopaholics.com/) i hope if corsair will except to send me a replacement throw it, i can send them a pictures prove of what happened to my ram heat sink Link to comment Share on other sites More sharing options...
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