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  #1  
Old 08-26-2018, 05:01 PM
aindriu80 aindriu80 is offline
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Default Memory Error Detected CMK8GX4M2B3200C16

Hi,

I'm getting 'Memory Error Detected ' messages when I run MemTest on my Corsair CMK8GX4M2B3200C16 Vengeance LPX 8 GB (2 x 4 GB) DDR4 3200.

I bought the RAM back on January 7th 2018 and got an odd blue screen but I thought it was my PC case or cooler, now I have a after market cooler, it must be the RAM.

I get this error :

https://hcidesign.com/memtest/decayE...0flag:1%20xb:0

I was trying to reproduce the error while typing this but my computer froze while running the test. My Ryzen 1200 is overclocked to 3.95ghz but the RAM is under the qualified vendor list.

What can I do ?
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  #2  
Old 08-27-2018, 10:00 AM
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Corsair Art Corsair Art is offline
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Go ahead and submit a support ticket for an exchange.

-Art
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  #3  
Old 08-28-2018, 01:32 PM
aindriu80 aindriu80 is offline
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do i do that where I bought it (amazon uk) ?
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  #4  
Old 08-29-2018, 12:08 AM
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Quote:
Originally Posted by aindriu80 View Post
do i do that where I bought it (amazon uk) ?
Support.corsair.com
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  #5  
Old 08-29-2018, 03:50 AM
aindriu80 aindriu80 is offline
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I just sent them an email thanks !
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  #6  
Old 08-30-2018, 03:15 AM
aindriu80 aindriu80 is offline
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I sent them an email on the 28th but got no reply.

https://www.corsair.com/us/en/warranty

r m a s e r v i c e @ Corsair . c o m (no spaces)

Is that the right address ? (I'm from Ireland, I bought it on Amazon U.K website)
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  #7  
Old 08-30-2018, 10:20 AM
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Quote:
Originally Posted by aindriu80 View Post
I sent them an email on the 28th but got no reply.

https://www.corsair.com/us/en/warranty

r m a s e r v i c e @ Corsair . c o m (no spaces)

Is that the right address ? (I'm from Ireland, I bought it on Amazon U.K website)
Submit a ticket please:

support.corsair.com
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  #8  
Old 08-30-2018, 10:57 AM
aindriu80 aindriu80 is offline
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Thanks I got a ticket now !
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