Corsair K95 Issue

I've just bought this Corsair K95 literally a few days ago. It's a very good keyboard and I really like it.

The issue im having regards the bank of macro keys.

Althought I don't really use them, this may change but the fact that it came with the keyboard means that it should really be functioning.

Well, enough of the waffle and onto the actual problem.

Im trying to record or assign a function onto one of the macro keys, eg. G1.

I have read the manual several times already and have tried to record/assign a function on two several keys through the Corsair software and the actual keyboard it self. But it seems that its not really retaining the functions I've assigned.

Is anyone else having similar issue to me or know what the problem is or am I really just doing it wrong?

Please help, I don't really want to return it but if its this particular keyboard that's broken then I guess I will definitely have to.

Use the MR button.

To record a keystroke, macro, etc.

1. Press/Click the MR button.

2. Press/Click the G-KEY you want to assign the keystroke, macro to.

3. Press your keystroke or macro and it should show in the software.

4 .Press/Click the MR button again.

Then save the profile to the K95 and enable hardware playback then test your G-Key.

To save the profile to the K95 and enable hardware playback.

Click "Manage Profiles"

Click "Save to K95", wait for the process to complete then tick hardware playback.