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Old 01-13-2019, 08:13 PM
LasersPewPew LasersPewPew is offline
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Default Ball Bearing Falling out

I bought the Corsair T1 Racing chair almost a year and a half ago and I've been noticing that the ball bearings are constantly falling out. Every time I sit on the chair I'd have to pick up at least 4-5 that have somehow fallen off. and because they are so greasy they leave stains on the floor and not too easy to wash off either. Seems like more and more people are reporting this issue.

I put in a ticket over a week ago with Customer Services but have yet to hear back from them. I guess I am out of luck as I have misplaced the receipt. I never thought I'd have to put in a warranty claim for a chair. I figured I'd be replacing a chair because I wear out the leather, not because of faulty wheels.

:(

This is now the second bad Corsair product I have bought.
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  #2  
Old 01-15-2019, 04:17 PM
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Corsair Mint Corsair Mint is offline
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Sorry for the experience with the chair, our customer service will be happy to send you new wheels without the bearings issue.
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Old 04-02-2019, 07:12 AM
bubble bubble is offline
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Quote:
Originally Posted by Corsair Mint View Post
Sorry for the experience with the chair, our customer service will be happy to send you new wheels without the bearings issue.
hello mint, I just bought the t1 chair and it's being shipped currently. I'd like to know if there's a chance that my chair won't come with the same ball bearings issue, do the recently shipped chairs come with the updated wheels?
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Old 04-04-2019, 01:09 PM
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Corsair Mint Corsair Mint is offline
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Quote:
Originally Posted by bubble View Post
hello mint, I just bought the t1 chair and it's being shipped currently. I'd like to know if there's a chance that my chair won't come with the same ball bearings issue, do the recently shipped chairs come with the updated wheels?
They should come with updated wheels! If you have any issues with the wheels, definitely reach out to support right away so they can help you out with replacement wheels.
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Old 04-06-2019, 01:10 PM
gise35 gise35 is offline
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I was going to buy this chair, but so I see better not...sometimes not so much for the product but for the attention they pay to the moment of problems.
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