ZMkR Posted October 20, 2017 Share Posted October 20, 2017 Hi! While the service of Corsair Link is running (not the app), the monitor's standby mode does not work. If I disable the service, it works fine. I use the latest version of Corsair Link and Windows (Creators update). I recently format my pc and with the previous version of Windows also happen. I also have the latest drivers of Nvidia. Any ideas? Thanks! Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Dustin Posted October 20, 2017 Corsair Employee Share Posted October 20, 2017 I hear about this once in a great while happening for end users. I've never been able to reproduce it but wonder if it has something to do with USB power management. Alternatively, do you have any of ASUS's software running in the background? Link to comment Share on other sites More sharing options...
ZMkR Posted October 20, 2017 Author Share Posted October 20, 2017 Hi! Yes, I have a few ASUS process and services running (AISuite3, aaHMSvc.exe, Asus Push Notice Server, ASUSWSAgent, atkexComScv.exe) About USB power management, which options should I check? Thanks! Link to comment Share on other sites More sharing options...
SpeedyV Posted October 22, 2017 Share Posted October 22, 2017 Asus AI Suite does not play well with Corsair Link. This may not be your problem but running both concurrently is likely to cause strange and intermittent problems due to both programs not using the proper interlocks to access the SMB Bus. I suggest stopping AI Suite and see if things settle down. After exiting the program, go into Windows Services and make sure any related ASUS services are stopped. I am not familiar with Gigabyte BIOS but look for anything having to do with USB power management and disable it. I think there is also a setting for this in Windows Power Plan. Good luck!! Link to comment Share on other sites More sharing options...
FuzzyWolf Posted October 22, 2017 Share Posted October 22, 2017 I see you have Gigabyte Xteme gaming gtx 1080. Do you happen to use Aorus Graphics Engine for OC/rgb controls? That prevents mine from going into standby. I have the same GPU as you and also have Asus AI Suite running. Link to comment Share on other sites More sharing options...
ZMkR Posted October 22, 2017 Author Share Posted October 22, 2017 Thanks guys, but there was no luck. I've tried to stop all the Asus programs and services with no results. The Gigabyte software is not the problem either. My mobo is not controlling any of USB power management, apparently, and Windows power management settings is set by default. Like I said, the only solution is stop the Corsair Link 4 service. I know it because I format my PC a few days ago and every thing was fine until I installed it. Thanks! Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Dustin Posted October 23, 2017 Corsair Employee Share Posted October 23, 2017 At the risk of requesting more work, I want to pin down why this is happening. Assuming a totally clean install of Windows 10, drivers only - no actual aftermarket software (i.e. AI Suite, Gigabyte/Aorus software) - if you install Link 4, does the problem immediately surface? Link to comment Share on other sites More sharing options...
ZMkR Posted October 23, 2017 Author Share Posted October 23, 2017 Sadly, I have not enought time to do so right now. I don't find any solution, so at the moment I opted for kill the Corsair Link tasks and services few seconds after Windows boot using a little VBS script. I just need Corsair Links loads my FAN and RGB setings. After that, I don't need it, so it doesn't matter if is not running. Thanks! Link to comment Share on other sites More sharing options...
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