sturgeon86 Posted January 25, 2013 Share Posted January 25, 2013 Hi, I saw that some people had this issue before. I have done the RMA but it seems like I need to send the while case (which is going to cost a lot of shipping from Canada to the USA !) Anyone that have issue with power button can tell me if they needed to send the whole case ? If anyone from corsair read this my RMA #5544180. Thanks Link to comment Share on other sites More sharing options...
Arctic_Wolf Posted January 25, 2013 Share Posted January 25, 2013 No, you don't need to return your whole 600T, or the faulty unit that includes the power button.. Corsair will send out a replacement fan controller unit that includes the power/reset buttons, front USB ports, etc. Link to comment Share on other sites More sharing options...
sturgeon86 Posted January 31, 2013 Author Share Posted January 31, 2013 Corsair sent me the case fascia, but there is no fan controller or button or anything that could help. Am I missing something ? Link to comment Share on other sites More sharing options...
Toasted Posted February 1, 2013 Share Posted February 1, 2013 Did you ask for a replacement front I/O panel? Link to comment Share on other sites More sharing options...
sturgeon86 Posted February 1, 2013 Author Share Posted February 1, 2013 Well I did not request anything I have just fill out a RMA that says my power button is not working anymore and I am pretty sure about that because I change the power button for the reset one and it works. Then I fill out the RMA form. Then I received a notice of shipment. Received the box with the fascia only which is cleary useless in my case. I'll try to contact support again. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted February 1, 2013 Corsair Employee Share Posted February 1, 2013 What was the case number? Link to comment Share on other sites More sharing options...
sturgeon86 Posted February 1, 2013 Author Share Posted February 1, 2013 My case is 5544180 Thanks Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted February 2, 2013 Corsair Employee Share Posted February 2, 2013 We will ship the I/O panel. Link to comment Share on other sites More sharing options...
sturgeon86 Posted February 8, 2013 Author Share Posted February 8, 2013 Hi RAMGUY, do you know when they plan to ship it ? I have not received any notification or anything ... I have rerouted everything for the moment on the reset switch so this is not urgent but I really want to fix this soon. Thanks Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted February 9, 2013 Corsair Employee Share Posted February 9, 2013 I'm sorry for the delay. I will message customer service dept. again. Link to comment Share on other sites More sharing options...
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