The Corsair User Forums  

Go Back   The Corsair User Forums > Corsair Product Discussion > Cooling

Reply
 
Thread Tools Search this Thread Rate Thread Display Modes
  #1  
Old 03-15-2018, 05:16 PM
alex2409 alex2409 is offline
Registered User
alex2409's PC Specs
 
Join Date: Mar 2018
Posts: 3
POST ID # = 944941
alex2409 Reputation: 10
Default corsair link not detecting H115i pro

Hi, I'm new to the forum, I want to know if anyone can help me. Recently I bought the liquid heatsink Hydro h115i Pro, I downloaded the download Corsair link, but it is not seen. Even the first RGB illumination has now remained on the blue. How can i solve the problem? Thank you.
Reply With Quote


  #2  
Old 03-15-2018, 05:48 PM
Zotty's Avatar
Zotty Zotty is offline
iCue βeta Team
Zotty's PC Specs
 
Join Date: Apr 2017
Location: South Staffordshire, England, UK
Posts: 2,193
POST ID # = 944944
Zotty Reputation: 52
Default

Hi buddy

Assuming you have it's USB connection connected.....

Head to Device Manager/Universal Serial Bus Controllers and look for the Corsair USBXp driver, Even if it is present and enabled, disable/re-enable and see if that helps?
Reply With Quote


  #3  
Old 03-16-2018, 12:05 AM
gamingking3 gamingking3 is offline
Registered User
gamingking3's PC Specs
 
Join Date: Jan 2018
Posts: 50
POST ID # = 944981
gamingking3 Reputation: 10
Default

i have the same problem and in the universal serial bus controller section i have a fail one it says Unknown USB driver (device descriptor request failed} with the yellow triangle mark on it so i order a mini USB adapter so when it comes saturday ill see how it goes
Reply With Quote


  #4  
Old 03-16-2018, 12:40 PM
Greybeard's Avatar
Greybeard Greybeard is offline
Corsair Employee
 
Join Date: Feb 2012
Location: Corsair HQ
Posts: 1,303
POST ID # = 945038
Greybeard Reputation: 14
Default

@gamingking3 - A new cable might help, but if doesn't change anything, make sure you have the latest driver for your board's USB and chipset.
Reply With Quote


  #5  
Old 03-16-2018, 01:16 PM
gamingking3 gamingking3 is offline
Registered User
gamingking3's PC Specs
 
Join Date: Jan 2018
Posts: 50
POST ID # = 945048
gamingking3 Reputation: 10
Default

ok sir thank you i do check and update my board often when its available.Where do u get the chipset update? asus website? question been having a problem showing up in my device manager page under the universal serial controller page it says UNKNOWN USB DEVICE DESCRIPTOR REQUEST FAILED can u help me with this thank u

Last edited by gamingking3; 03-16-2018 at 01:20 PM.
Reply With Quote


  #6  
Old 03-17-2018, 08:30 AM
alex2409 alex2409 is offline
Registered User
alex2409's PC Specs
 
Join Date: Mar 2018
Posts: 3
POST ID # = 945154
alex2409 Reputation: 10
Default

Hi, I tried with a new USB cable to the external ports of the PC, but nothing. Updated BIOS motherboard ASUS Strix z370-E, but nothing, the Corsair driver Usbxp is not visual. How can I fix?
Thanks
Attached Images
File Type: png Cattura1.PNG (39.6 KB, 117 views)
File Type: png Cattura.PNG (244.0 KB, 68 views)
Reply With Quote


  #7  
Old 03-17-2018, 01:25 PM
gamingking3 gamingking3 is offline
Registered User
gamingking3's PC Specs
 
Join Date: Jan 2018
Posts: 50
POST ID # = 945187
gamingking3 Reputation: 10
Default

Alex just make sure u dont have any other software interfering with your stuff
Reply With Quote


  #8  
Old 03-17-2018, 02:11 PM
alex2409 alex2409 is offline
Registered User
alex2409's PC Specs
 
Join Date: Mar 2018
Posts: 3
POST ID # = 945195
alex2409 Reputation: 10
Default

maybe yes, but I can not get out of it
Reply With Quote


Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -4. The time now is 09:21 AM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2018, vBulletin Solutions, Inc.