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Old 03-09-2012, 05:26 AM
ruselok ruselok is offline
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Default CML16GX3M4A1600C9 1 faulty out of 4

Just finished testing with default bios settings all 4 memory sticks individually and found out that 1 of them is faulty. The rest 3 sticks seems to be working fine with default. I am now testing all three working together, with XMP bios profile. So far 54% is good. So what should I do? Send with RMA the whole kit of 4, or it is possible to send only the faulty one?
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Old 03-09-2012, 06:27 AM
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You need to send in all sticks that were in the kit .That way you recieve a matched kit in return.

If you are worried about down time you can always request an advance RMA so you receive your new ram before sending in the old kit.

Use the link on the left to request an RMA. Once you receive your RMA number you'll need to contact CS on the phone and work the details out wit them.
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Old 03-09-2012, 09:19 AM
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Applied for RMA. The number is 2732684. Hopefully you guys have your service somewhere in Europe, close to my place.
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Old 03-09-2012, 09:37 PM
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Netherlands is going to be the closest depot for you.
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