Updated Void, now in boot-loader, and iCUE not recognizing.

I updated my Void firmware, and the headset put itself in boot-loader. It shows up in my devices as Avnera, but iCUE isn't finding it, so I can't do the force update.

Is my only option to try letting it die?

Thank you

I tried something totally different than what has been reported on this forum and it worked. Here are the steps I took:

 

1. Unplugged all USB cables from system related to Void SE Headset.

 

2. Used device manager and uninstalled any Windows drivers associated with the Headset.

 

3. Uninstalled (through control panel) the CUE software.

 

4. Turned off machine.

 

5. Cold startup.

 

6. Plugged in extension port for the USB connection plug, but did not plug in the connection plug.

 

7. Plugged the Charging USB cable into the extension hub USB port.

 

8. Plugged the USB charging cable into the Headset (make sure not to press any buttons)

 

9. Pressed the power on button. The Headset powered on! Unbelievable!

 

10. Unplugged the USB charging cable from extension hub.

 

11. Installed the latest version of CUE software.

 

12. Inserted Connection plug into the extension hub.

 

13. (windows updated drivers) - *cf.Steak edit* Update iCUE after installation, before updating firmware.

 

14. Did a force firmware update.

 

15. When prompted, I connected the Headset via USB cable.

 

16. Firmware update happened bottom progress bar went to 100%, top bar went to 97%.

 

17. (Windows updated drivers again, I monitored that it was successful)

 

18. Progress bar of firmware update continued to 100% and completed.

 

If your headset is not being recognized by iCUE, this method should work.