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corsair link unable to control and fans or RGB


Ajcrabb

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hi there i am having troubles with my pc this is my spec:#

 

Case CORSAIR OBSIDIAN SERIES™ 500D FULL TOWER CASE

 

Processor (CPU) AMD Ryzen 7 2700X Eight Core CPU (3.7GHz-4.35GHz/20MB CACHE/AM4)

 

Motherboard ASUS® CROSSHAIR VII HERO (DDR4, 6Gb/s, CrossFireX/SLI) - RGB Ready!

 

Memory (RAM) 16GB Corsair VENGEANCE DDR4 3000MHz (2 x 8GB)

 

Graphics Card 8GB ASUS ROG STRIX GEFORCE GTX 1080 - DVI, HDMI, DP

 

1st Hard Disk 3TB SATA-III 3.5" HDD, 6GB/s, 7200RPM, 64MB CACHE

 

 

1st M.2 SSD Drive 250GB SAMSUNG 970 EVO M.2, PCIe NVMe (up to 3400MB/R, 1500MB/W)

 

Power Supply CORSAIR 550W TXm SERIES™ SEMI-MODULAR 80 PLUS® GOLD, ULTRA QUIET

 

 

Processor Cooling Corsair H100x Hydro Cooler w/ PCS Liquid Series Ultra

Quiet Fans

 

LED Lighting 50cm RGB LED Strip

 

Extra Case Fans 3x Corsair LL120 RGB LED Fan + Controller Kit

 

i have just recived this pc from pc specialist and i am trying to change the colour and speed of my, Corsair H100x Hydro Cooler and Corsair LL120 RGB LED Fan + Controller Kit. however there is no option for me to change my RGB colour and no option the change my fan speed on the link software i dont really know much about computors so sorry for my lack of knowledge please ask for any more info you need

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