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  #61  
Old 10-05-2009, 03:54 PM
bigloudjeff bigloudjeff is offline
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Default My second drive just died and it died hard...

I bought to x256 drives at the same time. Installed them both into my laptop. The system drive (c:) has been working fine. The second drive (d:) would just disappear when ever I put any load on it. But restarting windows would cause it to re-appear. I have sent that drive in for RMA but there is a 2 - 3 week back order on the replacement. I have been using my old SATA drive until then.

I did a fresh install of WIndows 7 during when I got these new drives and have been slowly reinstalling all of my dev tools, utlities, etc. I finally got everything installed and all of my licenses updated and decided to do a full backup using Windows Home Server last night. I guess that was too much load for the other SSD drive. Because windows blue screened an hour or so into the backup and now my laptop can't even see the drive. I didn't have time this morning to pull the drive and put it into an external enclosure to see if I could mount it and try to get an image of it. I have several licenses on that drive that will get counted against me if I cant uninstall them. What a pain.

Anyway, I will try all of that tonight, but I think I will have to RMA this drive also. It seems to have died a much harder death than the first x256 that went bad.

My question is this? Should I just say screw it and try to get my money back from Amazon? And then try to see if there is a more reliable SSD out there? Or do I give Corsair a chance to remedy the problem. I am nervous becuase there seems to be a high rate of failure on these drives. And while Corsair and (Ram Guy) are being very quick to help start the RMA process, there doesn't seem to be much firm information coming back from them explaining the issues and reassuring me that the replacement drives wont have the same problems.

Has anyone gotten a placement drive via RMA that seems to be performing as expected?

Thanks,

Jeff
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  #62  
Old 10-06-2009, 04:09 AM
Davyc Davyc is offline
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Hi Jeff

It is a bit of a bummer that you are having problems with your drives; however, ALL major SSD manufacturers use the same inner components supplied by Samsung and the controllers are either Samsung or Indilinx. There are some slight variations in the controller sets (basically to brand the drives for that supplier) and the NAND units are basically all the same too. Even those who claim to manufacture their own memory chips use Samsung NAND chips and Indilinx controllers and if you whiz over to other M/F's support sites you will see that they are faced with similar problems with drives disappearing and the like.

It is new technology for end users and there are going to be hiccups along the way until all the known and unknown bugs are ironed out. It is a bitch when you're the one faced with the problem, but I had a similar problem with a different companies SSD and sent it back to the supplier and got a refund. I then bought the Corsair X64 and its been a stunner - I've had my fair share of DOA's and drives that went west and has to RMA them and it does tend to colour your belief in the m/f's ability to supply good gear, but they are, at the end of the day, machines and machines do go wrong for a multitude of reasons. I would stick with Corsair because they are fair and do try to sort out any problems that arise quickly.
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  #63  
Old 10-06-2009, 08:51 AM
boerenlater boerenlater is offline
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I bought 1.5 week ago a X64 SSD.
Too bad I got the same issue: my drive just disappeared from the bios.
I tried IDE, AHCI and RAID in the bios and also different power- and sata cables and sataports but no win there.
Also flashing my bios to the latest version didn't work.
So is there any chance I can get my data back?
I'm a little upset just after 2 days I installed all my stuff+windows it's broken.
It was on the sata0 port, like it should be with the dvd burner on the last port (5).
My raid hd's won't affect this I think, because they're on a different sata controller. (2port Gigabyte)

specs:
AMD PhenomII 550BE@4cores 3.2ghz (oc'ing doesn't effect it, tested it)
Gigabyte GA-MA790X-UD3P F4 bios
Asus 8800GT 700/1800/1950
4GB OCZ pc6400
Corsair X64 SSD (the bootdisk which disappeared)
Adata 32GB SSD
2x160GB WD1600YS in raid0 (sata)
250gb Maxtor (sata)
80gb Maxtor (ide)
dvd burner (sata)
dvd (ide)
Corsair 750watt psu (forgot HX or TX, I have the modulair)

So should I try to place a jumper? Does that remove the data?
Or just RMA it?

X64GB
CMFSSD-64D1
P/N 47-00211A
below barcode:
09350777-10366786

greetings from the Netherlands
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  #64  
Old 10-06-2009, 12:17 PM
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RAM GUY RAM GUY is offline
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We are looking into the problem now it is taking some time to sort this out, so its up to you. You can see if the reseller will let you send it back or do an RMA with us, but if you do the RMA with us we will not replace the drive till this issue is solved. Or you can see if the reseller will swap it for the performance series drive if you cannot wait.
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  #65  
Old 10-06-2009, 01:19 PM
boerenlater boerenlater is offline
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I'll wait then for you to fix the issues and come with a good solution.
Good luck
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  #66  
Old 10-06-2009, 01:43 PM
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NP we will post a solution ASAP.
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  #67  
Old 10-10-2009, 12:50 AM
mdaabil mdaabil is offline
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I bought two 256 GB Extreme Series SSD and configured them in RAID 0. Nine days later, one failed. I changed power and data cables and tried it on another PC and it's not being detected at all.

Since both drives were purchased together, I can no longer trust these drives. Is there any fix for this problem?

Here are the details of both drives:
Failed drive:
X256
PN: CMFSSD-256D1
09320108-10046062

Working drive:
X256
PN: CMFSSD-256D1
09320108-10046049
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  #68  
Old 10-10-2009, 11:08 PM
spacecadet610 spacecadet610 is offline
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Sorry to hear your drives also failed.

Bottom line is that we just have to wait to hear back from RAMGuy. They are still trying to figure out what is wrong with the failed drives before coming up with some kind of solution.

I've been waiting almost 6 weeks for a solution..

Quote:
Originally Posted by mdaabil View Post
I bought two 256 GB Extreme Series SSD and configured them in RAID 0. Nine days later, one failed. I changed power and data cables and tried it on another PC and it's not being detected at all.

Since both drives were purchased together, I can no longer trust these drives. Is there any fix for this problem?

Here are the details of both drives:
Failed drive:
X256
PN: CMFSSD-256D1
09320108-10046062

Working drive:
X256
PN: CMFSSD-256D1
09320108-10046049
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  #69  
Old 10-12-2009, 01:50 AM
mdaabil mdaabil is offline
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Ram Guy, any updates?

Maybe this will be helpful, but I had several indications that something was wrong before the drive failed on me.

First, when I copied about 10 GB of data from my old hard drive to the new SSD drive, I got corruption in one of the large files.

Second, my computer hanged several times for no reason. This happened when I left my computer on during the night. Power settings were set to high performance with no hibernate or standby enabled.

Third, the night the drive failed, I actually created a batch file which writes the time to disk every few seconds. I believe that 5 hours later this batch file may have triggered the problem on the disk.

If anyone is interested, the batch file code was something similar to this:

@ECHO OFF
:LOOP
TIME /T >> TIMEFILE.TXT
PING 1.1.1.1
GOTO :LOOP

Now, what I would love to know is whether the new hard drives received after RMA are also affected or not?
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  #70  
Old 10-12-2009, 04:43 PM
Diecast61 Diecast61 is offline
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Default My X256 disappeared when trying to install Windows 7

Hi!

I guess I also have the disappearing X256 SSD. Was saving my new X256 to do a clean install of Windows 7 64 Bit on my Dell M6400 Covet.

Just got my MS Action Pack copy and tried to install windows 7 -- 1/2 way through the install failed -- and the drive was no longer present in the bios and was not detected by the onboard raid Controller.


Pwered down and rebooted several times -- and still no drive detected in the bios or by the raid controller.


RAMGUY - Based on these posts -- looks like I have a defective drive as well. What do I need to do to get this drive replaced?

Also -- has anyone received a replacement drive yet? If so -- was the replacement drive defective as well -- or has the issue been resolved?

RAMGUY -- any update on the cause of the problem.

If it helps my S/N is 09320108-10046057

Thanks in advance for your help!

Elliot
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  #71  
Old 10-12-2009, 05:23 PM
Cathbadh Cathbadh is offline
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Default X256 Disappeared

I got a new x256
09320108-10045932

Installed Vista 64 on my Dell Laptop - worked fine for one day
Too bad I got the same issue next day: my drive just disappeared from the bios

Now waiting too until this problem will be solved.

Greetings
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  #72  
Old 10-12-2009, 07:10 PM
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I would suggest we go ahead and replace the drive for one of our Performance series drives
Let's get it replaced, please use the On Line RMA Request Form and we will be happy to replace it.
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  #73  
Old 10-13-2009, 01:09 PM
spacecadet610 spacecadet610 is offline
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Ram Guy,

I find it unacceptable that there isn't any update on status of these faulty drives. I reported my bad drive on 9/2/09.

I would think that after 6-7 weeks, you would have some kind of response from the engineers. Has the problem been replicated? Is there any clue at all to what the problem could be? Any update at all?

I've lost count as to how many people have had issues with this drive and find it fraudulent for corsair to continue to sell this expensive drive to people while it seems a significant number of people are having major issues.
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  #74  
Old 10-13-2009, 01:57 PM
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I am sorry but at this time and if you cannot wait I would suggest getting the drive replaced with one of our Performance drives.
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Last edited by RAM GUY; 10-18-2009 at 11:25 PM.
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  #75  
Old 10-13-2009, 04:17 PM
Seldom Seldom is offline
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Default My drive died again

This is getting anoying now. After two weeks of stable operation my desktop suddenly freezed. I had to do a cold reboot, after the system went up my drive has been disappeared again. No way to get it back, I also tried on another computer - the same issue happened with my first drive.

The drive is from the same lot where exactly the same happened to me about four weeks ago. Although the drive was replaced relatively fast nobody is refunding my effort and time to get things installed twice or triple.

@Ramguy: what do you recommend? Another RMA? Could I get the drive replaced by one of the performance series? Probably I have to pass through another RMA cycle before I could ask to get my drive refunded.

I must say that I am very disappointed.
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