The Corsair User Forums  

Go Back   The Corsair User Forums > Corsair Product Discussion > Power Supplies

Reply
 
Thread Tools Search this Thread Rate Thread Display Modes
  #1  
Old 10-12-2013, 07:38 PM
topstargogo topstargogo is offline
topstargogo
 
Join Date: Oct 2013
Posts: 8
POST ID # = 678232
topstargogo Reputation: 10
Default 盟创国际海盗船中国代,ax系列 换hx系列。7年换新还7年加钱换新?

我电源AX650 坏了只用了一年 一年哦!!! 我家一个旧的230W 电源。用了5年都没坏过!!!
拿回去修。 盟创国际海盗船中国代告诉我 只能换HX750或者GS600或者RM650。
这就所谓的7年换新 政策。 越换越低端。越换越烂!!!
我联系过盟创国际海盗船中国代。他们的答复起先说AX 系列不会换HX 系列的 。
后来听到我说盟创国际他就这样做了 他们又改口说 这正常太正常了哦。AX650 停产了 就换HX系列的了!
要不你这样 你给他加钱买吧。HX 750 跟AX760 我们本价差了210 块钱。你加钱换AX760 就了。
我来算一笔账 我当时AX650 买的最低的价格 加上顺丰运费概也花了1000块钱。
反正肯定比别人买的便宜 当时别人 应该卖了1000多 的价格。
1000+210 +35再加上我发到海盗船售后的运费 +35再加上发回来的运费售后费用都由我们自己承担。1280人民币海盗船 AX760到手。这根你现去网上买一个全新的海盗船AX760 有什么区别?
家能都不把我说的话当回事。能想 我买的AX750 AX850 没事。没关系。会给你们换AX760 AX860的。
但你们要知道海盗船保修期 7年 谁知道明年AX760 AX860 会不会停产会不会给你们换HX750 HX850。
停产了政策变了。你们还能换到AX系列吗? 去年我买AX650的时候 从没想过铜牌的HX 系列会变金牌来替换AX系列? 这真太笑了!! 说不定GS700 过2年也变金牌了 到时候来代替AX750 替换。
海盗船这种高端硬件的销路哪里? 就我们玩家。我们懂得它好哪里 。试问一个不玩电源硬件的普通人他会花1200 买一个电源再花400 500去买模组线。 再花1700 买一个高端机箱吗? 根本不能。

花了1200 买了一个好电源。 用不到1年就坏了。然后拿去售后。售后告诉你 我们给您换个低端的电源。
哪个买家会愿意?它甚至不如我买的230W的旧电源。只用了100多块钱。我用了5年 没坏过! 我现把显卡拔下来,把这个旧电源放我的机箱里面。照样能用的好好的。 230W 都能带的动 我干嘛花上千去买个电源??????
盟创国际中国代包括他的经销商 眼里只有利润。 从没有服务言 没有地方投诉你们就宰定我们玩家了 你们说什么政策就什么政策。 你们把HX 850卖1500, 跟AX1200卖的一样贵 AX1200坏了拿HX850 来替代。也说的通吗?
因价格相等啊 。
政策 你们定的 我们玩家就只有买的份!!!!我已经叫盟创国际,把我的坏AX650 发回来了。我不要你们这垃圾售后给我换!我电源才买了一年不到就坏了。1000多买的电源。就这质量。我太清楚 只要我同意换HX系列 我以后再坏就不能再换回 AX系列 。但我不会就这样放弃。
你们的中国代正破坏你们中国买家中的形象,中国有16亿人口。这多的一个市场?如果你们不做出积极的做法就等着你们中国的利益受到损害,这代价绝对不省几百块钱能相抵消的!!
我一直很任和支持海盗船这个品牌。我还买了你们的水冷H80I.
但发这个事情后。我的机箱没有选择Corsair 900D而选择了SilverStone FT02。
我的H80I也坏了。也才买几个月。和电源一起坏的。
Whenever possible.an obsolete or discontinued product will be replaced with the same product.If Corsair is unable to replace your obsolete or discontinued product with the same product,Corsair will replace that product with a new product of similar function and equal or greater value."
"Corsair will replace that product with a new product of similar function and equal or greater value." Is that ture?HX750 is not a new product.
Reply With Quote


  #2  
Old 10-12-2013, 07:46 PM
Technobeard's Avatar
Technobeard Technobeard is offline
Bearded Corsair Employee
 
Join Date: Oct 2012
Posts: 4,265
POST ID # = 678236
Technobeard Reputation: 68
Default

From your ticket (6118140), it looks like you didn't send it to our RMA depot. Who did you send it to, the reseller / distributor? If so, their warranty policies and RMA system are unrelated to ours.
__________________
“Humor is reason gone mad.” - Groucho Marx
"I suggest a full frontal assault with automated laser monkeys, scalpel mines and acid." - Psychotic potato dwarf
"Do not meddle in the affairs of wizards, especially simian ones. They are not all that subtle." - Terry Pratchett
Reply With Quote


  #3  
Old 10-12-2013, 08:00 PM
topstargogo topstargogo is offline
topstargogo
 
Join Date: Oct 2013
Posts: 8
POST ID # = 678238
topstargogo Reputation: 10
Default

他们整个中国的 代商.
你懂吗?整个中国的海盗船都归他们管。
They are Corsair general agent in china .you know ?
They are not reseller/distributor.
Reply With Quote


  #4  
Old 10-12-2013, 08:01 PM
topstargogo topstargogo is offline
topstargogo
 
Join Date: Oct 2013
Posts: 8
POST ID # = 678239
topstargogo Reputation: 10
Default

这一个很严重的问题。
我当然以寄给你们rma 。
但问题太远了。
不安全。运费也高。
Reply With Quote


  #5  
Old 10-12-2013, 08:05 PM
topstargogo topstargogo is offline
topstargogo
 
Join Date: Oct 2013
Posts: 8
POST ID # = 678240
topstargogo Reputation: 10
Default

他们影响了你们整个海盗船的产品中国消费者心中的形象。
中国有16亿人。这么的市场你们都不重视吗?
Reply With Quote


  #6  
Old 10-12-2013, 09:22 PM
Technobeard's Avatar
Technobeard Technobeard is offline
Bearded Corsair Employee
 
Join Date: Oct 2012
Posts: 4,265
POST ID # = 678251
Technobeard Reputation: 68
Default

I"m not sure what you're saying (google translate isn't perfect).

We have no control over another company's RMA policy. We can only control our own RMA policy.
__________________
“Humor is reason gone mad.” - Groucho Marx
"I suggest a full frontal assault with automated laser monkeys, scalpel mines and acid." - Psychotic potato dwarf
"Do not meddle in the affairs of wizards, especially simian ones. They are not all that subtle." - Terry Pratchett
Reply With Quote


  #7  
Old 10-12-2013, 10:18 PM
topstargogo topstargogo is offline
topstargogo
 
Join Date: Oct 2013
Posts: 8
POST ID # = 678266
topstargogo Reputation: 10
Default

ok, If i send my AX650 to you replace. What PUS you will send to me?
Reply With Quote


  #8  
Old 10-12-2013, 10:20 PM
topstargogo topstargogo is offline
topstargogo
 
Join Date: Oct 2013
Posts: 8
POST ID # = 678267
topstargogo Reputation: 10
Default

What PSU you will send to me?
Reply With Quote


  #9  
Old 10-12-2013, 10:33 PM
Toasted Toasted is offline
Registered User
 
Join Date: Apr 2011
Posts: 19,350
POST ID # = 678269
Toasted Toasted Reputation: 108
Default

Corsair will send a replacement of the same product you send to them. So it will be a AX650.

If they do not have a replacement AX650 they can send you. They will usually choose a product that is similar to the PSU, they will tell you before sending it.

You can read their warranty information here
http://www.corsair.com/us/support/warranty/
Reply With Quote


  #10  
Old 10-12-2013, 11:08 PM
topstargogo topstargogo is offline
topstargogo
 
Join Date: Oct 2013
Posts: 8
POST ID # = 678282
topstargogo Reputation: 10
Default

For example HX750?
I dont want HX750.
Reply With Quote


  #11  
Old 10-13-2013, 12:53 AM
Technobeard's Avatar
Technobeard Technobeard is offline
Bearded Corsair Employee
 
Join Date: Oct 2012
Posts: 4,265
POST ID # = 678287
Technobeard Reputation: 68
Default

I would recommend waiting for the response on the ticket. That won't happen until we're open again on Monday.
__________________
“Humor is reason gone mad.” - Groucho Marx
"I suggest a full frontal assault with automated laser monkeys, scalpel mines and acid." - Psychotic potato dwarf
"Do not meddle in the affairs of wizards, especially simian ones. They are not all that subtle." - Terry Pratchett
Reply With Quote


  #12  
Old 10-19-2013, 07:10 PM
topstargogo topstargogo is offline
topstargogo
 
Join Date: Oct 2013
Posts: 8
POST ID # = 679183
topstargogo Reputation: 10
Default

Did you recived my PSU?
Reply With Quote


  #13  
Old 10-19-2013, 10:05 PM
Technobeard's Avatar
Technobeard Technobeard is offline
Bearded Corsair Employee
 
Join Date: Oct 2012
Posts: 4,265
POST ID # = 679194
Technobeard Reputation: 68
Default

Check your ticket status. It will tell you if it's arrived or not. If you have tracking information that's showing it's arrived but it's not checked into the system yet, comment on your ticket with the tracking ID and where it can be tracked.
__________________
“Humor is reason gone mad.” - Groucho Marx
"I suggest a full frontal assault with automated laser monkeys, scalpel mines and acid." - Psychotic potato dwarf
"Do not meddle in the affairs of wizards, especially simian ones. They are not all that subtle." - Terry Pratchett
Reply With Quote


  #14  
Old 08-04-2015, 05:21 PM
涛流不息 涛流不息 is offline
Registered User
 
Join Date: Dec 2013
Posts: 9
POST ID # = 793594
涛流不息 Reputation: 10
Default

我真后悔我把坏的电源发到盟创售后,现已经快2个月了,东西看不到,情况跟楼主一样。狗日的盟创
如果我早看到这个帖子就好了,现我手上没有坏的电源,什么也做不了。
Reply With Quote


  #15  
Old 08-04-2015, 05:34 PM
jonnyguru jonnyguru is offline
PSU GUY
jonnyguru's PC Specs
 
Join Date: Feb 2003
Posts: 2,864
POST ID # = 793598
jonnyguru jonnyguru Reputation: 179
Send a message via ICQ to jonnyguru Send a message via MSN to jonnyguru Send a message via Yahoo to jonnyguru Send a message via Skype™ to jonnyguru
Default

Ok. This applies to you and to the OP. This company: http://www.timesrunner.com/ is not Corsair.

If you did your RMA through Timesrunner, you need to contact Timesrunner for the status of your RMA.
Reply With Quote


Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -4. The time now is 05:19 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2019, vBulletin Solutions, Inc.