callsignbeer Posted August 19, 2015 Share Posted August 19, 2015 Just got it out of the box, I'm probably doing something wrong I imagine. Tried to pair by holding down the power button but nothing happens. CUE says it's not connected. Link to comment Share on other sites More sharing options...
kortiz87 Posted August 19, 2015 Share Posted August 19, 2015 Just got it out of the box, I'm probably doing something wrong I imagine. Tried to pair by holding down the power button but nothing happens. CUE says it's not connected. i just got mine also. and im having the same exact issue. HELPPPPPP! Link to comment Share on other sites More sharing options...
Corsair Chris Posted August 19, 2015 Share Posted August 19, 2015 Make sure the dongle is rapidly flashing white first (so it's in pairing mode). If the software hasn't prompt that you can do it by sticking a paper clip in the hole. As for the actual Void headset, you will need to first power off the headset, then press and hold the power button for at least 10 seconds. The LED on InfoMic will start flashing green and will have a long pulse/flash of green. Your headset should be connected at that point. Trick is to press and hold the power button when the headset is OFF. Link to comment Share on other sites More sharing options...
callsignbeer Posted August 19, 2015 Author Share Posted August 19, 2015 Mine switches to green after a bit but then never does anything. Link to comment Share on other sites More sharing options...
Corsair Chris Posted August 19, 2015 Share Posted August 19, 2015 Is the dongle in pairing mode? You can do this by sticking a paper clip into the hole next to the LED, push and hold it til it rapidly blinks. Link to comment Share on other sites More sharing options...
callsignbeer Posted August 19, 2015 Author Share Posted August 19, 2015 Is the dongle in pairing mode? You can do this by sticking a paper clip into the hole next to the LED, push and hold it til it rapidly blinks. It's blinking about once a second. I can't seem to find a button to press in the tiny hole with a paper clip. Doesn't seem to be a button in there. Link to comment Share on other sites More sharing options...
kortiz87 Posted August 19, 2015 Share Posted August 19, 2015 ahhhh sweeet! THANK YOU BASED CORSAIR chris i was worried for a second. make sure you hold the dongle button down long enough for the rapid blinking white light then it should work. Link to comment Share on other sites More sharing options...
Corsair Chris Posted August 19, 2015 Share Posted August 19, 2015 It's there... try digging closer towards the LED Link to comment Share on other sites More sharing options...
Corsair Chris Posted August 19, 2015 Share Posted August 19, 2015 @kortiz87, glad to be able to help! I hope you enjoy your new headset! Link to comment Share on other sites More sharing options...
callsignbeer Posted August 19, 2015 Author Share Posted August 19, 2015 (edited) Thanks Chris, my wife's ear ring wasn't long enough to touch the button. Also thanks for deodorant from Quakecon lol. Also how do I test the 7.1 feature of the headphone? windows only see it as a 2.0. Edited August 19, 2015 by callsignbeer Link to comment Share on other sites More sharing options...
bad_karma_aura Posted June 27, 2019 Share Posted June 27, 2019 Instructions given are extremly bad. Here is solution: Corsair Void Pro RGB Wireless Premium gaming headset: How to sync wireless head set 1) Charge your headset with usb cord 2) Plug in USB adapter. It should blink white like once per second 3) After your headset is kinda charged, HOLD DOWN the power button forever until it says link established. 3) Your USB adapter will now stay solid white and that's how I got mine to sync. 4) If your on windows: LEFT click your sound icon on bottom right corner(by default unless you moved yours)>click mixer>on the device(should be leftmost) change to headset. 5) Now go back to sound icon but instead of left click, RIGHT click> Playback devices>disable speakers. This will force playback to go to headset as default or I guess you can set headset as default. If you have headphones that use mm jack, unplug that too. These instructions did not come in any of the books and no google search resolved my problems inc videos. Link to comment Share on other sites More sharing options...
Joan78 Posted July 25, 2019 Share Posted July 25, 2019 (edited) Thanks it did helped me too..Thank you so much for helping..Stay blessed MyWegmansConnect Edited July 26, 2019 by Joan78 Link to comment Share on other sites More sharing options...
tjgamer Posted December 26, 2020 Share Posted December 26, 2020 I do everything everyone is saying. I see the blinking light on the dongle and then I press and hold the power button. Nothing ever happens. How long should I be waiting? My battery is fully charged. BTW im talking abt the corsair void pro rgb headset. PLZ HELP Link to comment Share on other sites More sharing options...
Gauntley Posted March 14, 2021 Share Posted March 14, 2021 Hi all, I just updated the iCUE software and now it does not recognize my headset and I cannot pair the headset to the dongle. I have done the full uninstall and reinstall following the Corsair instructions. I tried following the website instructions on pairing the two (see: https://help.corsair.com/hc/en-us/articles/360025279392-Pair-the-VOID-PRO-RGB-Headset-and-Wireless-Receiver-Dongle) and the tricks posted in this thread but to no avail. Has anyone had similar issues with the update? Any idea how I can make the two pair up (other than what is posted on this thread)? The headset is less than 6 months old, I am very disappointed. :(: Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Albert Posted March 19, 2021 Corsair Employee Share Posted March 19, 2021 Hi all, I just updated the iCUE software and now it does not recognize my headset and I cannot pair the headset to the dongle. I have done the full uninstall and reinstall following the Corsair instructions. I tried following the website instructions on pairing the two (see: https://help.corsair.com/hc/en-us/articles/360025279392-Pair-the-VOID-PRO-RGB-Headset-and-Wireless-Receiver-Dongle) and the tricks posted in this thread but to no avail. Has anyone had similar issues with the update? Any idea how I can make the two pair up (other than what is posted on this thread)? The headset is less than 6 months old, I am very disappointed. :(: Hi Gauntley, Sorry that you're experiencing this issue. Have you tried a clean reinstall of iCUE? Is there a spare PC you're able to check detection on? Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now