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Old 03-24-2013, 05:13 PM
Scoiexx Scoiexx is offline
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Default V2000 Stuck/Frozen

Hi,

It seems the V2000 is stuck and that both the blue line and orange charger light is just constantly on. Even when the cable isn't plugged in. And of course it won't connect anymore to the pc.

I remember i did see someone with this problem before but i can't seem to find the post.

What would be the best option to do regarding this problem?

Edit: The blue light is now completely gone, the orange light is now flashing. Still not working with the pc yet.

Last edited by Scoiexx; 03-24-2013 at 05:26 PM.
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  #2  
Old 03-25-2013, 12:34 AM
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Please allow the headset to fully discharge and then fully charge it until the LED on the headset turns green. Please do not turn it on during this specific charge.
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Old 03-26-2013, 01:42 PM
Azze Azze is offline
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Got the same issue on my second recharge cycle today. The headset got completely stuck right after i plugged recharge cable in after hearing first beep.
It has solid blue and amber lights constantly on and i am unable to turn the headset off. It pairs with the dongle but no sound can be heard.
Letting it drain now, we'll see if it works after complete recharge.

Kinda unacceptable for 150€ headset to have such flaw and no reset button.

edit: Draining the battery completely and then recharge it untill charge LED turns to solid green indeed fixed the issue. Hope it doesn't happen again tho.

Last edited by Azze; 03-26-2013 at 06:36 PM.
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Old 05-13-2013, 09:07 AM
Scoiexx Scoiexx is offline
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Bah,

The headset has done gone stuck again. (both lights lit constantly)

What on earth is causing this?

and does this mean i have to wait until its completely drained before i can even use it now?
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  #5  
Old 05-13-2013, 03:24 PM
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RAM GUY RAM GUY is offline
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Quote:
Originally Posted by Scoiexx View Post
Bah,

The headset has done gone stuck again. (both lights lit constantly)

What on earth is causing this?

and does this mean i have to wait until its completely drained before i can even use it now?
If it happens again, we can replace it for you. However, are you letting the headset drain while using it? Do you charge it when you hear the first beep? Do you turn it off when you're done using it, or with extended sessions with AFK?
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Old 05-19-2013, 10:36 AM
Scoiexx Scoiexx is offline
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Right,

Well yes i am letting it drain. i usually have it plugged in and charging around the second beep.

And how does one turn off the headset? like remove the usb or something?

Or if you mean leave the pc on with sound playing? no i don't do that.
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Old 05-20-2013, 06:59 AM
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Hold the power button and wait for the blue light under it to turn off the headset.
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