metallic crispy sound on the void pro headset

This happened when I updated windows to the latest version 1903 in the previous versions nothing happened to me, the headset has a crisp background sound every time I play a sound, I try it on another laptop and the normal functional headset without the background noise. I have connected the dongle to all the USB ports of my motherboard / case / usb hub nzxt and nothing the same persistent sound, change of windows, change versions of cue, I have done everything in my computer and the sound remains the same, in my laptop sounds good that it could be happening on my pc to sound that sound, someone to help me