jak22 Posted May 11, 2018 Share Posted May 11, 2018 Hi, I clicked on the link in my ticket to enter my credit card info, and all it does is give me a box to check if I want my cc info saved. There are no fields to actually enter the numbers. Tried Chrome and Edge browsers. So, I called customer service and they said they can't add it over the phone. How can I add it? Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Calico Jack Posted May 11, 2018 Corsair Employee Share Posted May 11, 2018 The screen to enter in your info is actually on the next page. Just click Submit and it will take you to the next page. Link to comment Share on other sites More sharing options...
Chris.R Posted May 18, 2018 Share Posted May 18, 2018 I keep getting a pop-up from Corsair saying that I have and "invalid address/phone number". I've tried changing it (in the edit my profile section) slightly with no success. I've used this address countless times before for shipping/credit card purposes. Anyone know a work-a-round? Link to comment Share on other sites More sharing options...
Chris.R Posted May 18, 2018 Share Posted May 18, 2018 I disabled my internet securities, and used incognito mode in chrome and it resolved the issue. Link to comment Share on other sites More sharing options...
Administrators Technobeard Posted May 18, 2018 Administrators Share Posted May 18, 2018 I disabled my internet securities, and used incognito mode in chrome and it resolved the issue.That didn't resolve the issue. An agent fixed the address on your ticket which fixed the issue. Link to comment Share on other sites More sharing options...
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