The3rdLetter Posted May 10, 2018 Share Posted May 10, 2018 Hello, How long does it take to reply to a ticket? My #724752 I only have one mouse and I am concerned of not having a mouse to use if I have to ship this and wait for a new one... is there a service to send replacement with return item being sent in the same box my new item arrives in? Link to comment Share on other sites More sharing options...
Corsair Employee Corsair StormShadow Posted May 14, 2018 Corsair Employee Share Posted May 14, 2018 Hello, How long does it take to reply to a ticket? My #724752 I only have one mouse and I am concerned of not having a mouse to use if I have to ship this and wait for a new one... is there a service to send replacement with return item being sent in the same box my new item arrives in? Let me look into this for you Link to comment Share on other sites More sharing options...
Corsair Employee Corsair StormShadow Posted May 14, 2018 Corsair Employee Share Posted May 14, 2018 the team told me your ticket has already been responded to. You submitted a ticket on the 10th and an agent responded to you on the 11th. Please check your ticket. Link to comment Share on other sites More sharing options...
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