scum Posted March 30, 2019 Share Posted March 30, 2019 Can a customer service rep please action my support ticket, as no one has replied to it yet. Thanks Link to comment Share on other sites More sharing options...
scum Posted March 31, 2019 Author Share Posted March 31, 2019 still waiting for a response Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Wootaru Posted April 1, 2019 Corsair Employee Share Posted April 1, 2019 Hello scum, You've reached us out of or normal business hours on the forum, sorry there was no response. I am checking your ticket right now. Best, Wootaru Link to comment Share on other sites More sharing options...
scum Posted April 3, 2019 Author Share Posted April 3, 2019 Awaiting the prepaid shipping labels Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Wootaru Posted April 3, 2019 Corsair Employee Share Posted April 3, 2019 Hello Scum, Please allow some time for the prepaid to be processed. You've contacted us outside of normal business hours, and given us less than 4 hours after that time to get a prepaid to you. Best, Wootaru Link to comment Share on other sites More sharing options...
scum Posted April 16, 2019 Author Share Posted April 16, 2019 hi PSU was delivered to corsair Delivered On Thursday 11/04/2019 No update on when new psu will be shipped Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Wootaru Posted April 16, 2019 Corsair Employee Share Posted April 16, 2019 Hello scum, The representative on the ticket has a question for you on the ticket regarding your RMA. Best, Wootaru Link to comment Share on other sites More sharing options...
scum Posted April 17, 2019 Author Share Posted April 17, 2019 Replied and updated Link to comment Share on other sites More sharing options...
scum Posted April 17, 2019 Author Share Posted April 17, 2019 the faulty psu has been received by corsair Proof of Delivery Dear Customer,This notice serves as proof of delivery for the shipment listed below. Tracking Number 1Z048FF48672008453 Weight 2.00 KGS Service UPS Saver Shipped/Billed On 05/04/2019 Delivered On 11/04/2019 2:48 Returned To TAOYUAN, TW Received By YU Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Wootaru Posted April 17, 2019 Corsair Employee Share Posted April 17, 2019 Hello Scum, The representative on the ticket will further assist you. Please use the ticket as your source of communication. If you would like to reach out to me, please do it in the form of a PM. Best, Wootaru Link to comment Share on other sites More sharing options...
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