mrrva Posted January 13, 2018 Share Posted January 13, 2018 I'm definitely an amateur trying to fix this, I haven't built a system in 20 years. It was a steep learning curve but we had the setup going perfect initially and then it quit. Six LL 120 fans plugged into Commander Pro stopped spinning and lighting. If I plug them into just the node all six will light. Read the previous posts but none seemed to help. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair CJ Posted January 15, 2018 Corsair Employee Share Posted January 15, 2018 Can you post a screenshot of Corsair LINK so we can see your setup? It's possible that a software setting might have been changed if you had the lights and fans spinning before. Link to comment Share on other sites More sharing options...
mrrva Posted January 19, 2018 Author Share Posted January 19, 2018 I've attached the png Link to comment Share on other sites More sharing options...
mrrva Posted January 19, 2018 Author Share Posted January 19, 2018 I don't think it's software because if I plug the little node into the mini controllers that came with the case, instead of the Commander Pro, the fans will light but not spin. It worked perfectly for about a week and then poof. Link to comment Share on other sites More sharing options...
DevBiker Posted January 19, 2018 Share Posted January 19, 2018 The PSU is visible; interesting. What USB port is the Commander plugged in to? Can you try swapping the Commander Pro (CoPro) with the RM850 USB port? How is the CoPro getting power? Is it straight SATA or are there any adapters involved? Would you happen to have recorded an logs while it was working (in the "Graphing" tab)? Link to comment Share on other sites More sharing options...
mrrva Posted January 21, 2018 Author Share Posted January 21, 2018 The PSU and Commander are side by side, USB 2.0 ports. When I switched them, nothing changed. It is straight SATA. No logs, I didn't know there was such a thing until now. If I buy another, how do I prevent this happening again? It's amazing when it works but very aggravating when it stopped for no apparent reason. Link to comment Share on other sites More sharing options...
DevBiker Posted January 22, 2018 Share Posted January 22, 2018 The PSU and Commander are side by side, USB 2.0 ports. When I switched them, nothing changed. It is straight SATA. No logs, I didn't know there was such a thing until now. If I buy another, how do I prevent this happening again? It's amazing when it works but very aggravating when it stopped for no apparent reason. Rather than purchasing a new one, I would try the RMA route. Head to the "Support Ticket System" and fill it out. Link to comment Share on other sites More sharing options...
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