Carlo_97 Posted August 24, 2014 Share Posted August 24, 2014 Dear all, I am writing this post because I need some help regarding the update procedure of my voyager. About one week ago I opened a ticket with the corsair support but I did not received an answer yet. Here's my problem: I have a Voyager Air drive with fw version 1.2.2 and I want to update to the latest one in order to connect from my iPhone and stream files such as photos and movies. I tried to update the drive following the instructions that are found within the folder with the update firmware but when I disconnect the hard disk and switch it back on the wifi light does not blink (opposite of what is written in the instructions) and it will not update. I tried with various firmware updates such as the 1.2.7, the 2.0.17 and the newest one, the 2.1.2 but they all give me the same problem. Any idea on what can I do in order resolve this issue? Thank you, Carlo. :D: NOTE: It is formatted in FAT32 because I need it to work on both Windows and Mac and I cannot format it since I have all my photos and documents on it and no space anywhere else. Link to comment Share on other sites More sharing options...
BillRathbone Posted August 26, 2014 Share Posted August 26, 2014 I don't believe the drive will work with FAT32. The file system supports NTFS and HFS+. Link to comment Share on other sites More sharing options...
torsten67 Posted September 13, 2014 Share Posted September 13, 2014 Same here, I also have an old version 1.2.2 - running HFS but also can't update. I understood from other threads a step by step upgrade might help - unfortunately 1.2.7 and 1.2.8 are no longer available for download in the support section. Is there another place I need to look for? Torsten Link to comment Share on other sites More sharing options...
Toasted Posted September 14, 2014 Share Posted September 14, 2014 The link to 1.2.8 seems to have disappeared from the product page download list. As Bill has responded to your post a while back. I've PMed him and asked if he could get the links back up. http://forum.corsair.com/v3/showthread.php?t=129917 Edit: Download FW 2.0.17 and try the firmware update. Link to comment Share on other sites More sharing options...
BillRathbone Posted September 23, 2014 Share Posted September 23, 2014 You should download and install FW 2.0.17, carefully following the instructions that come with it. This is a "rescue update" so it will start automatically when you have the update file in place and restart the drive. Link to comment Share on other sites More sharing options...
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