KWan Posted April 29, 2018 Share Posted April 29, 2018 Just got my Corsair pro the other day and it typically loads up fine. But when I try to go into the BIOS from windows, settings>Recovery>Reset>Change UEFI settings, my monitor goes to “no signal” and I have to manually turn the Pro off and on without being able to get into the BIOS. Loading up from shutdown it goes straight to windows. If I press DEL it will also say “no display”. Has anyone had similar issues? Any way to resolve? Link to comment Share on other sites More sharing options...
Corsair Employee Corsair StormShadow Posted April 30, 2018 Corsair Employee Share Posted April 30, 2018 Just got my Corsair pro the other day and it typically loads up fine. But when I try to go into the BIOS from windows, settings>Recovery>Reset>Change UEFI settings, my monitor goes to “no signal” and I have to manually turn the Pro off and on without being able to get into the BIOS. Loading up from shutdown it goes straight to windows. If I press DEL it will also say “no display”. Has anyone had similar issues? Any way to resolve? Very strange. Does this only happen when you tried to access the BIOS? Or is it just arbitrary? How long have you had the system? Link to comment Share on other sites More sharing options...
KWan Posted April 30, 2018 Author Share Posted April 30, 2018 Very strange. Does this only happen when you tried to access the BIOS? Or is it just arbitrary? How long have you had the system? It happens every time I try to reset by troubleshooting. System recovery, reinstall Windows, etc. I’ve had it since 4/25 Link to comment Share on other sites More sharing options...
dhwalt Posted April 30, 2018 Share Posted April 30, 2018 This sounds like the FastBoot option has been selected in the BIOS. Try this: Shut down - mains power off and unplugged. Press the start button - you may hear a clunk as residual power is discharged. Hold the BIOS reset button in for about 10 seconds. Power on and start the machine, delete key pressed and you should enter the BIOS. Check that FastBoot is deselected - save and exit BIOS. This is a one off so if you want to retry, repeat as above. Failing this then talk with Corsair support. Hope that helps - Dave Link to comment Share on other sites More sharing options...
KWan Posted April 30, 2018 Author Share Posted April 30, 2018 This sounds like the FastBoot option has been selected in the BIOS. Try this: Shut down - mains power off and unplugged. Press the start button - you may hear a clunk as residual power is discharged. Hold the BIOS reset button in for about 10 seconds. Power on and start the machine, delete key pressed and you should enter the BIOS. Check that FastBoot is deselected - save and exit BIOS. This is a one off so if you want to retry, repeat as above. Failing this then talk with Corsair support. Hope that helps - Dave Still not working. Any time I try to reset to change anything or hold a key the monitor will say "no signal" Link to comment Share on other sites More sharing options...
dhwalt Posted April 30, 2018 Share Posted April 30, 2018 Sorry to hear that. A long shot - try changing the display connector to another port. Dave Link to comment Share on other sites More sharing options...
dhwalt Posted April 30, 2018 Share Posted April 30, 2018 Update - I first thought of Fast Boot in the BIOS because with that selected then your keyboard & Mouse (USB/wired) will be unresponsive. Link to comment Share on other sites More sharing options...
KWan Posted April 30, 2018 Author Share Posted April 30, 2018 Sorry to hear that. A long shot - try changing the display connector to another port. Dave Done that already. Switching ports, switching cables, same issue. Leaning towards returning on Amazon. Kinda annoyed that these problems occur with a $2500 machine less than a week old. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair StormShadow Posted April 30, 2018 Corsair Employee Share Posted April 30, 2018 can you PM me the lot code of the unit? I will have a better advice for you on what to do. Thanks. Link to comment Share on other sites More sharing options...
Ak1mb0 Posted January 26, 2019 Share Posted January 26, 2019 Hello! I am having some problems with the Corsair One display. I searched and found out that a lot of other people are having the same problem, but no one seems to have discovered how to fix it. When I turn my pc on, it appears in my monitor "no signal" and it goes to the power saving mode. Do you guys know what to do? I am desperate, cause I live outside the US and spent a lot of money on this PC. Please help! Link to comment Share on other sites More sharing options...
dondch Posted March 12, 2019 Share Posted March 12, 2019 I had similar problems. "no signal" until windows boots up. you could try https://www.nvidia.com/object/nv-uefi-update-x64.html hope it helps.. Link to comment Share on other sites More sharing options...
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