wiserommer Posted July 11, 2014 Share Posted July 11, 2014 Hello, I have a dilemma with my current headset - I purchased these in February last year from "ebuyer" and they have been fine upon till a week ago. The sound in the right ear as gone and I've tried all my USB ports. I had a similar problem last year with the same make and i sent them back got new pair. However, this time around the warranty as run out, i'm hoping i still have warranty with corsair. Can anyone advise please? Link to comment Share on other sites More sharing options...
Toasted Posted July 12, 2014 Share Posted July 12, 2014 Did you buy another headset in February 2013? or was it the time you replaced the headset via Corsair? Link to comment Share on other sites More sharing options...
wiserommer Posted July 12, 2014 Author Share Posted July 12, 2014 I purchased the headphones in february 2013 and got a new pair about 4 months later via the warranty from ebuyer (they have a yearly one). Link to comment Share on other sites More sharing options...
Toasted Posted July 13, 2014 Share Posted July 13, 2014 The headset has a two year warranty provided by Corsair. So it's still in warranty. Request an RMA and upload a picture of the invoice to the ticket to replace the headset via Corsair. https://corsair.secure.force.com/ Link to comment Share on other sites More sharing options...
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