sdr569 Posted May 11, 2019 Share Posted May 11, 2019 Got the Ironclaw 3 days ago, charged it and installed it along with software update for iCUE. The mouse feels great and the button placement is nice but it has input lag... After trying many different settings and performing surface calibrations the mouse once stopped moving has a lag when starting to move again, up to 2" movement before the mouse starts to respond. Even normal day computer activates this is noticeable, but in gaming it is completely unusable. I have tried every possible combo of settings and still has the response issues. any hints?... Link to comment Share on other sites More sharing options...
Apophis3 Posted May 11, 2019 Share Posted May 11, 2019 turn off sleep setting, it may currently be set too aggressive. If it is fixed, set to desired timer. Link to comment Share on other sites More sharing options...
sdr569 Posted May 12, 2019 Author Share Posted May 12, 2019 I don't see Sleep Settings, where can I locate them? And thank you in advance. Link to comment Share on other sites More sharing options...
c-attack Posted May 12, 2019 Share Posted May 12, 2019 How are you connected to the PC? 2.4 GHz or BT? Link to comment Share on other sites More sharing options...
Apophis3 Posted May 12, 2019 Share Posted May 12, 2019 I don't see Sleep Settings, where can I locate them? And thank you in advance. It's either Sleep or Turn Off LED Lighting Link to comment Share on other sites More sharing options...
sdr569 Posted May 12, 2019 Author Share Posted May 12, 2019 How are you connected to the PC? 2.4 GHz or BT? I had it connected via USB cable, did not try wireless since I was getting lag with USB direct connect I figured wireless would be as bad or worse. Link to comment Share on other sites More sharing options...
c-attack Posted May 12, 2019 Share Posted May 12, 2019 That makes the sleep/LED lighting question no longer relevant. I have not experienced lag with that mouse either wired or wireless. BT is always going to be a bit less smooth than the others. Do you have another Corsair mouse to plug in to test hardware vs software problem Presumably this was not an issue before. Did you just install iCUE for the first time? If so, uninstall, restart, and try a clean installation again. Link to comment Share on other sites More sharing options...
Apophis3 Posted May 12, 2019 Share Posted May 12, 2019 Sure it does, even wired, iCUE can have it go into a lower power mode, especially if the setting needs to be reset internally cuz of some hyper-small setting it came with. The only time I experience lag with my Dark Core is when I have both the k63 and it on BT. The k63 needs to connect first, else the mouse gets stepped on and lags badly. Wired, never had an issue. Link to comment Share on other sites More sharing options...
c-attack Posted May 13, 2019 Share Posted May 13, 2019 The Iron Claw Wireless cannot enter sleep mode when connected via USB even though the setting remains visible in iCUE. The "power saving mode" will disappear from the settings panel when wired. However, in this case there seems to be another issue and I am not sure what that is. Link to comment Share on other sites More sharing options...
Apophis3 Posted May 13, 2019 Share Posted May 13, 2019 I would start then with a soft reset. Link to comment Share on other sites More sharing options...
NegNoodles Posted June 10, 2019 Share Posted June 10, 2019 Hi I have this exact issue. I am connected to the 2.4Hz one, and I have the receiver pluigged to a USB 3.0 Port. I have reinstalled iCue and even restarted windows. Its just "laggy" in general, especially when I'm in applications such as Photoshop. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Hotpot Posted June 10, 2019 Corsair Employee Share Posted June 10, 2019 If you haven't, please make a support ticket and our technical support team can help you out further. I use the Iron Claw as my main at home and have not had any issues. Usually our technical support team will have to dig a bit deeper with you to see what could cause this issue. Link to comment Share on other sites More sharing options...
KOKOtm Posted June 13, 2019 Share Posted June 13, 2019 I had this issue once... resetting the mouse and switching USB-Ports had helped, feels like wired mode again on 2.4 Ghz. Link to comment Share on other sites More sharing options...
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