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Old 07-21-2018, 04:10 PM
Dread82 Dread82 is offline
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Question Lighting Node PRO USB issue

I just bought the Lighting Node PRO and after I connected all the cables and boot up my system I noticed no light then after long troubleshooting I figured out if I power on my system and turning it off again then i have to open the case unplug the USB cable from the Node and then plug it back in and then power my system on again then the lights works

I've tested both my USB 2.0 connection on my motherboard I get the same issue, I have tested with other devices working without problems so the port seems to be working without any issues.

I have to do this every day because I'm cutting the power to the whole set up every time I'm going to bed.

Does anyone have any idea what the issue can be?

--------------UPDATE-----------------
here is a small update on my issue

I bought the commander Pro because I need it for a future project in my build and because I was tired of the issue with the usb on the Lighting Node PRO and I thought if it was not working I can return it because then it must be something with my motherboard, but now my issue it's gone, so I think it must be the Lighting Node PRO itself that is the issue.

I'm still waiting on response from Corsair support just to hear what they have to say on the issue, I also updated the support ticket with the new information.

Last edited by Dread82; 07-23-2018 at 11:44 AM. Reason: new information
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  #2  
Old 07-21-2018, 04:23 PM
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It sounds like a USB initialization issue. I would enable XHCI Handoff, disable Fast Boot in the BIOS and disable Windows Fast Startup (https://www.windowscentral.com/how-d...0-fast-startup).
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Old 07-21-2018, 04:46 PM
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Quote:
Originally Posted by DevBiker View Post
It sounds like a USB initialization issue. I would enable XHCI Handoff, disable Fast Boot in the BIOS and disable Windows Fast Startup (https://www.windowscentral.com/how-d...0-fast-startup).
I just did what you said and sadly it did not work
When I have to issue is not showing up in iCUE either until I unplug and plug the usb back in again
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Old 07-21-2018, 04:53 PM
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A final thing to try would be a different cable. You can use a standard miniUSB cable and plug into the back.

From there, it may be a good idea to drop a note to Corsair tech support.
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Old 07-21-2018, 06:47 PM
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Quote:
Originally Posted by DevBiker View Post
A final thing to try would be a different cable. You can use a standard miniUSB cable and plug into the back.

From there, it may be a good idea to drop a note to Corsair tech support.
I forgot to say I already tried that and it did not work either.

Thanks for the help I will update you with the information from the support if there is any solution or not
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Old 07-23-2018, 11:45 AM
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updated with new information in the #1 post
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