BlueForce Posted October 15, 2018 Share Posted October 15, 2018 Hello! I tried BOTH charging via computer and also direct from wall plug. When my headset is OFF, it still stays the same via icue I saw 64% even after charging for a few hours. On the software in PC it will says charging but nothing happens. But when I turn ON my headset while I am charging, it will charge to 100%. Does anyone have similar problems? OR do I actually need to charge it while I turn ON my headset? THANKS!! p/s this is for Void Pro Wireless RGB model headset Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Nick Posted October 15, 2018 Corsair Employee Share Posted October 15, 2018 Try using the headset until it completely drains and no longer turns on, then fully charge with it still off and without any interruption. Also, what version of iCUE are you currently running on your system? Link to comment Share on other sites More sharing options...
BlueForce Posted October 16, 2018 Author Share Posted October 16, 2018 Try using the headset until it completely drains and no longer turns on, then fully charge with it still off and without any interruption. Also, what version of iCUE are you currently running on your system? Okay thanks! Should I charge it using my PC or charge it directly from the outlet power wall? Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Mint Posted October 16, 2018 Corsair Employee Share Posted October 16, 2018 We definitely recommend charging via PC. Link to comment Share on other sites More sharing options...
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