generalzod Posted February 9, 2011 Share Posted February 9, 2011 Hi all, I've had the HS1 for a month now but the software has stopped working. I've tried to re-install but with the same results. Upon running the app, I get the following message pop: Windows Shell Common DLL has stopped working. - Searching for a solution returns nothing. Details: Problem signature: Problem Event Name: APPCRASH Application Name: rundll32.exe_Shell32.dll Application Version: 6.1.7600.16385 Application Timestamp: 4a5bc637 Fault Module Name: CAHS1.cpl Fault Module Version: 2.0.1.5 Fault Module Timestamp: 4c6b77e6 Exception Code: c0000005 Exception Offset: 0005c0f5 OS Version: 6.1.7600.2.0.0.768.3 Locale ID: 2057 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789 Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409 If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt Any ideas?? :confused::confused: Link to comment Share on other sites More sharing options...
LaRSin Posted February 9, 2011 Share Posted February 9, 2011 have you tried it in another computer ? you may have a virus ? or have deleted something lately ? if you have probably took something with it that you need. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted February 10, 2011 Corsair Employee Share Posted February 10, 2011 LaRSin has a good point, I would first try it in a different system. If it works in a different system then you may want to try uninstalling all your audio related drivers, then use a driver cleaning program (and maybe a virus scan just to be safe) and then reinstall the HS1 driver and see if it works. Of course after that you could reinstall your other audio drivers. Link to comment Share on other sites More sharing options...
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