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Old 01-13-2019, 12:21 AM
The_Nom The_Nom is offline
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Default iCue crashing on load

As the title says, iCUE crashes on loading it. If i try enough i get the crror Windows.devices.enumeration.dll is either not designed to run on windows or it conatains an error. Error Status 0xc0000020
I have done all of the usual fixes. Uninstall, reinstall, uninstall, delete appdata and corsair folder in programs. This makes the brand new Void pro wiresless headphones I recently purchased, fairly lackluster.

Hopefully somebody knows a fix?
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Old 01-13-2019, 12:05 PM
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If anything, I would venture to guess a corrupted download maybe?
This isn't something that we've seen. You'd need to get a crash dump to send to Corsair. It's certainly not common and without system details or an exact error message (have you looked in the Event Log?), we're shooting in the dark.
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Old 01-13-2019, 08:41 PM
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There are the 3 most recent logs of attempting to open iCUE.
No system events in the last week.
Attached Files
File Type: log 2019-01-13T19-33-57.log (12.5 KB, 19 views)
File Type: log 2019-01-13T19-31-35.log (12.3 KB, 23 views)
File Type: log 2019-01-13T19-39-51.log (12.9 KB, 20 views)
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Old 01-13-2019, 09:54 PM
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I looked for the DLL that you mentioned - Windows.Devices.Enumeration.dll. That's not an iCUE-supplied component; that's part of Windows. So reinstalling iCUE isn't going to fix anything.

Try running System File Checker.
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Old 01-14-2019, 03:26 AM
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Ah, there lies the issue. I've gone down those routes already. Can't quite figure it out. I had it working once, but after a reboot it started crashing with the same error again.
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