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Old 03-15-2019, 02:57 AM
weixifan weixifan is offline
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Default My AX860i fan does not respond to iCUE settings

Hi all,

I have tried to use iCUE to change my AX860i to a constant 40% fan speed (or to a custom curve, for that matter). I did this by adding a new config under the Performance tab of my PSU, and selecting the Fixed % radio button, and typing in 40, then pressing enter. Then I applied this new config to the AX860i Fan icon (so it has a yellow border).

However, I see that the fan is still at 0 RPM, and I also manually inspected the PSU itself and confirmed that the fan isn't spinning.

Am I missing something here?
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  #2  
Old 03-15-2019, 02:55 PM
Corsair Notepad Corsair Notepad is offline
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How are you connecting the USB 2.0 cable to the motherboard? If you are using a passthrough or a hub try connecting it directly to the internal USB 2.0 header instead.
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  #3  
Old 03-15-2019, 10:15 PM
weixifan weixifan is offline
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I am connecting the dongle directly to the motherboard.
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Old 03-15-2019, 10:31 PM
weixifan weixifan is offline
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I have just confirmed that, by uninstalling iCue and installing Corsair Link, the latter can control the fan speed successfully. However, Corsair Link cannot control all my lighting, so I would strongly prefer to control the AX860i fan with iCue. Any advice would be appreciated.
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  #5  
Old 03-15-2019, 11:19 PM
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DevBiker DevBiker is offline
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You created a new fan profile ... did you apply it to the fan by clicking the profile and then clicking the fan? It's a second step that's often missed.
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This comment is provided "as-is", without warranty of any kind, express or implied, including, but not limited to, the sanity or mental fitness of the author. The author is not a Corsair employee, does not represent Corsair, and no comment should be construed as an official statement from Corsair.

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  #6  
Old 03-16-2019, 01:27 PM
weixifan weixifan is offline
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Yes, I created the new profile, and then I made sure to click the fan with this new profile (so that the border is yellow). But the fan still wouldn't turn on.
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