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  #1  
Old 05-03-2013, 03:10 PM
heffesto heffesto is offline
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Default Vx450 - como usar garantia?

depois de 3 anos de uso, minha fonte VX450 fez um estouro alto, seguido de faÍscas com uns 5cm de altura para fora do gabinete.

gostaria de saber o que preciso para fazer uso da garantia.
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  #2  
Old 05-03-2013, 03:43 PM
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Please fill out an RMA request: https://corsair.secure.force.com/
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  #3  
Old 05-03-2013, 04:34 PM
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ja tentei...

da erro

Error: Error occurred while loading a Visualforce page.

Please email us if you need to get in touch.
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  #4  
Old 05-03-2013, 07:45 PM
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Do you have any ad blocker software on your PC?
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  #5  
Old 05-03-2013, 09:21 PM
heffesto heffesto is offline
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ok, o site funcionou.

agora mais duvidas:

1- qual a serie para a VX450?
2- Part Number coloco o serial number?
3- nao entendi o que é lot code.
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  #6  
Old 05-03-2013, 09:36 PM
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1. Pick any series.
2. The part number is listed as model number on the side of your PSU. It will start with CMPSU.
3. Select "I don't have a lot code"
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  #7  
Old 05-04-2013, 03:11 AM
heffesto heffesto is offline
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em part number colequei cmpsu-450vx e nao funcionou.

o mesmo quando coloquei apenas 450vx.

aparece a mensagem: please select a part number

o que estou fazendo errado?
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  #8  
Old 05-04-2013, 08:24 PM
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You need to hit the magnifying glass button, then search for the part number.

What is the model number on the side of your PSU?
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Old 05-04-2013, 09:08 PM
heffesto heffesto is offline
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pegando por exemplo a seguinte imagem



part number esta nesta parte? caso sim, onde?
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  #10  
Old 05-05-2013, 12:44 AM
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The part number is listed as model number on the side of your PSU. It will start with CMPSU.
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  #11  
Old 05-05-2013, 11:35 PM
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eu sou burro

a única parte onde encontrei informação começando com CMPSU na lateral é onde tem MODEL: CMPSU-450VX, como na imagem.

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  #12  
Old 05-06-2013, 12:45 AM
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CMPSU-450VX is correct and is in the system. It comes with a USA power cable.
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"Do not meddle in the affairs of wizards, especially simian ones. They are not all that subtle." - Terry Pratchett
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  #13  
Old 05-06-2013, 02:25 PM
heffesto heffesto is offline
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preciso mandar o produto logo para o conserto.

já que não estou conseguindo abrir o pedido de RMA, qual a outra maneira de resolver?
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  #14  
Old 05-30-2013, 07:53 PM
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preciso de ajuda com suporte em portugues
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  #15  
Old 05-30-2013, 08:53 PM
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We do not have anyone who speaks portuguese, sorry. Are you still not able to access the support site at https://corsair.secure.force.com ?

Have you cleared your web browser cache?
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"Do not meddle in the affairs of wizards, especially simian ones. They are not all that subtle." - Terry Pratchett
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