owenmrcat Posted February 4, 2019 Share Posted February 4, 2019 My RMA has also been held up by the address for my RMA being wrong. I have provided the tracking number, as well as been in contact with the USPS. However, Corsair support has provided me with no information on what I am to do. USPS will return my RMA by the end of the week if Corsair does not pick it up. Per the usps, they are holding quite a few packages with the same problem. Please update my ticket with a status and figure out how to pick up my rma package ASAP. This is unacceptable. A) I have a defective unit and B) I have paid for it to be sent back per your process C) you have gone dark. My only next option is filing a complaint with Amazon, and the BBB. Link to comment Share on other sites More sharing options...
Corsair Employee Corsair Wootaru Posted February 4, 2019 Corsair Employee Share Posted February 4, 2019 Hello owenmrcat, I am very sorry the lack of responses on your ticket, let me check out your ticket and see what I can do for you. You will see your ticket updated with a reply shortly. Best, Wootaru Link to comment Share on other sites More sharing options...
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