cbautista Posted December 30, 2014 Share Posted December 30, 2014 Already submitted but just asking if its fine. Link to comment Share on other sites More sharing options...
Toasted Posted December 30, 2014 Share Posted December 30, 2014 Yes, it is fine. Link to comment Share on other sites More sharing options...
cbautista Posted December 30, 2014 Author Share Posted December 30, 2014 Thanks! Also, I am requesting one because the headset I purchased from the web-store came with some sort of loose screw/metal ball in the right ear cup which rattles and rolls around when handling the headset. Headset works perfect, but, I don't think this loose screw or whatever it is rattling around in there is supposed to be there. Headset is the Vengeance 1500 USB purchased like 2 days ago. Asking if they will comply. EDIT: I mean, in the end, its defective. Right? Link to comment Share on other sites More sharing options...
Toasted Posted January 1, 2015 Share Posted January 1, 2015 They should replace it for you. If you have not already, make sure you mention the order number or upload a picture of the invoice as proof of purchase. Link to comment Share on other sites More sharing options...
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