iamairdeano Posted June 27, 2012 Share Posted June 27, 2012 Sunday 06/24 submitted RMA claim on H100 with non-responsive controller. cannot see progress on Corsair website (no password). is there an alternate route to check progress? i have the case number.. airdeano Link to comment Share on other sites More sharing options...
Toasted Posted June 27, 2012 Share Posted June 27, 2012 Post your case # so RAM GUY can check on it. Link to comment Share on other sites More sharing options...
iamairdeano Posted June 27, 2012 Author Share Posted June 27, 2012 RMA Case # 4779950 thanks for the followup.. airdeano Link to comment Share on other sites More sharing options...
peanutz94 Posted June 27, 2012 Share Posted June 27, 2012 Didn't you set up a password when you created the account? The system is often really slow to update so there may not be any noticable movement in your case yet. It's only been 3 days, so i wouldn't expect anything just yet. Link to comment Share on other sites More sharing options...
Wired Posted June 27, 2012 Share Posted June 27, 2012 That's why there's a reset password link :) Check your email. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted June 27, 2012 Corsair Employee Share Posted June 27, 2012 We've sent you a reply on your case. Link to comment Share on other sites More sharing options...
iamairdeano Posted June 27, 2012 Author Share Posted June 27, 2012 yes, recieved the vital information to continue the RMA process. thank you and will advise. airdeano Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted June 28, 2012 Corsair Employee Share Posted June 28, 2012 No problem at all Link to comment Share on other sites More sharing options...
iamairdeano Posted July 7, 2012 Author Share Posted July 7, 2012 today i sent the merchandise via UPS (with tracking number). estimated date of arrival is 07/13/12. do you know what kind of turn around time there is on a H100 system? airdeano Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted July 9, 2012 Corsair Employee Share Posted July 9, 2012 Usually, 7-10 business days, depending where you are located but to find out a more accurate turn around time, simply contact our customer service and they will be able to give you an update upon request. Also, if you can provide them your tracking #, they should be able to speed up the process on your replacement. Link to comment Share on other sites More sharing options...
iamairdeano Posted July 11, 2012 Author Share Posted July 11, 2012 i did (1Z1X09W60326302573) in the contact through the RMA status form. but got a "Thanks will update you on the process" email. was kinda wanting to complete the build review and mods before making alternative choices. but, we will do it this way and find out what happens.. thanks for the interest RAM GUY airdeano Link to comment Share on other sites More sharing options...
babdi Posted July 11, 2012 Share Posted July 11, 2012 You will get on 13th July 2012,evening :D: Link to comment Share on other sites More sharing options...
iamairdeano Posted July 12, 2012 Author Share Posted July 12, 2012 umm, corsair will receive it on July 13 friday.. i have not received any details on the return product, yet. airdeano Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted July 13, 2012 Corsair Employee Share Posted July 13, 2012 Airdeano, just got an update from CS. Your replacement will ship out on Monday. Link to comment Share on other sites More sharing options...
iamairdeano Posted July 15, 2012 Author Share Posted July 15, 2012 lookie there, super-duper! i do appreciate the special service you and the forum provide. super excellenti! airdeano Link to comment Share on other sites More sharing options...
iamairdeano Posted July 25, 2012 Author Share Posted July 25, 2012 got my approval and tracking number for the return parts. thank you! airdeano Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted July 25, 2012 Corsair Employee Share Posted July 25, 2012 Glad to hear that! Link to comment Share on other sites More sharing options...
iamairdeano Posted July 28, 2012 Author Share Posted July 28, 2012 its like budda... smooth and functional. thanks for thee help RAM GUY. awesome service. airdeano Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted July 30, 2012 Corsair Employee Share Posted July 30, 2012 No problem at all... Link to comment Share on other sites More sharing options...
iamairdeano Posted August 2, 2012 Author Share Posted August 2, 2012 last before i open a new link... i have the Corsair-Link and now have time to do the install of the next couple of weeks any insight on setup or install? airdeano Link to comment Share on other sites More sharing options...
Toasted Posted August 2, 2012 Share Posted August 2, 2012 There isn't much things needed to install Corsair Link. Connect the cables, Install 1.2.7 and your good to go. Link to comment Share on other sites More sharing options...
iamairdeano Posted August 2, 2012 Author Share Posted August 2, 2012 much thanks.. airdeano Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted August 2, 2012 Corsair Employee Share Posted August 2, 2012 NP Please do let us know if you have any questions though. Link to comment Share on other sites More sharing options...
wytnyt Posted August 2, 2012 Share Posted August 2, 2012 last before i open a new link... i have the Corsair-Link and now have time to do the install of the next couple of weeks any insight on setup or install? airdeano heres a guide to the wiring hook up,hope this helps http://www.corsair.com/media/cms/manual/49-000087_revAA_CorsairLinkQSG_web_EN.pdf Link to comment Share on other sites More sharing options...
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